@chrisallen said:
If anyone is having and issue with the older generation HDHomeRun Showing up please ensure you have the latest firmware installed on your device, and that you are running PMS 1.5.0. If it is still not working please let me know which platform your have PMS running on and the HDHR you are trying to use
Device is found by Plex but when I select Denmark / Cable I get an ini file reference instead of a list of providers. Please refer to my earlier post with screen shots.
The tuner is working fine with other software like TVHeadend and HDHomerun View.
@“Dean Junk” install file download should be right below the device list on the my.hdhomerun.com site. If I click the Mac link a dmg install file is downloaded to my computer. I personally have always used the HDHomerun program to scan channels before using the HDHomerun on my computers, even with Windows Media Center setup I used to have installed.
I don’t use a Mac normally. Just pulled out a MacBook Pro my son uses and see the issue. Hovering on the link under my Dual on the my.hdhomerun.com site says to configure the device on a Windows computer. Might have to have one of the Plex Employees give their advice.
@johnm_ColaSC said:
I don’t use a Mac normally. Just pulled out a MacBook Pro my son uses and see the issue. Hovering on the link under my Dual on the my.hdhomerun.com site says to configure the device on a Windows computer. Might have to have one of the Plex Employees give their advice.
I did install virtualbox on my ubuntu server with windows 7 and downloaded the hdhomerun setup software, it couldn’t find ANY of my hdhomerun devices. I could ping them from virtualbox, but it couldn’t find any of them.
The HDHomeRun Tuner does not require configuration outside of Plex as Plex Media Server handles the channel scanning etc. You simply need to ensure the firmware has been upgraded if it is not being detected.
If you can please provide your Plex Media Server and Plex Tuner Service logs along with platform and Tuner model, I can investigate on Monday.
You may want to make sure your VirtualBox NIC is set to Bridged mode. While you shouldn’t need much setup on the HDHomeRun it is important to make sure the firmware is up to date.
@chrisallen said:
The HDHomeRun Tuner does not require configuration outside of Plex as Plex Media Server handles the channel scanning etc. You simply need to ensure the firmware has been upgraded if it is not being detected.
If you can please provide your Plex Media Server and Plex Tuner Service logs along with platform and Tuner model, I can investigate on Monday.
I figured out the issue. The firewall was blocking Plex from seeing the device. When I disabled the firewall, it saw both duals that I have.
Please ensure your firmware is up-to-date on the device and that your antenna is connected correctly if you are having issues, after trying that, and if you still have issues, please provide logs via the Download Logs option under server settings.
