Single release type not recognised

[barrymieny]

Server Version#: 1.27.1.5916

I have a specific release which I’ve linked to the relevant entry from MusicBrainz, and all the tracks have also been tagged with the correct MB metadata. This release is a single, and this reflects on both MB and the all the files’ local metadata.

However, it keeps being grouped under the albums section instead of the singles.

I found another thread which recommended removing the single, clearing the library cache, doing the Plex dance, etc, etc. Even after all of that, re-adding it does not nothing to remedy the situation. It’s still showing under the albums section.

This is not a new single (it’s from 1991) and it’s been on MB since 2018, so it has nothing to do with the data needing to sync across or anything like that.

Is this just something I need to live with, or is there something else I can/should do to try and fix it?

[anon18523487]

What is the song so we can check?

[barrymieny]

It’s the link referenced in the original post: Release “The Big L.” by Roxette - MusicBrainz

[barrymieny]

@anon18523487 were you able to find anything, or is this something with my library?

[anon5074910]

Your not the only one – more details in this thread → Plex Media Server 1.27.2.5929 - support for release type embedded tags

[barrymieny]

@anon5074910 thanks for pointing out the thread.

Seems similar to my issue, but I’ve confirmed that the files for that release only contain a single RELEASETYPE of Single, and the related records on MusicBrainz have exactly the same values since I’ve tagged the data from there.

If I run into others that exhibit this behaviour while retagging all the files in my library, I’ll at least know it’s not an isolated incident.

[anon18523487]

Can you PM me 1 track so I can check the tags?

[anon18523487]

Got the file. It worked fine for me. Shows up as Singles and EPs.

[anon18523487]

Ok, so ^^ was with using local metadata enabled. With that disabled, it is getting listed as Album and not single. I am checking into this.

Edit - Looks like MB is not returning the release type.

[barrymieny]

@anon18523487

Looks like MB is not returning the release type

Ah, good to know!

1. Would there be a way for me to tell this in Plex? (logs, console, etc)
2. Since the data on MB seems to be accurate, I’m assuming there’s a problem with their API?

This is so far contained to only this release in my library, but I am probably not even 10% done retagging all my releases with the MB metadata.

[anon18523487]

You can check the XML for the album. There you will see that there is no release type information versus when it’s set to use the local metadata.

[anon5074910]

I too am having trouble with the release type. I’ve checked a track, its a single and the metadata is embedded in the track, you can see from the screenshot below.

I don’t see this called out in plex as a single. Checking the xml I also don’t see the release type information. XML attached below …
42071.zip (1.1 KB)

Running server Version 1.27.2.5929 and have Prefer local metadata enabled.

[anon18523487]

@anon5074910

XML attached below

That is the XML for the track. You need to check the album level. Call up the XML again, in the URL find the ratingKey value near the front of the URL, replace the value with the parentKey from the XML.

Track ratingKey=“42071” key=“/library/metadata/42071” parentRatingKey=“42070”

[anon5074910]

Sure, here you go
42070.zip (808 Bytes)

Interesting its picking up type=“album”.

[anon18523487]

That type is the metadata type not the album type. For the album info, there should be a line below that like this.

<Format id="229885" filter="format=229885" tag="Single"/>

So the scanner is not picking it up from your file. Can you PM me that file so I can test it?

[anon5074910]

Done

[anon5074910]

Has ANYONE who is not a plex employee or ninja been able to get this to work?

I’m beginning to suspect that this code is not really in the beta builds we have and that it’s announcement was premature.

I sent @anon18523487 a sample of my file via DM and it worked for them but has been unable to explain why its not working for us.

[SwiftPanda16]

PMS Version 1.27.2.5929

Settings > Server > Library > Group albums by type: enabled

Album XML:

<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="26" librarySectionTitle="Music (Test)" librarySectionUUID="ee72c2d1-983e-49e4-987d-eb0e661f8307" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1656344290">
<Directory ratingKey="2378" key="/library/metadata/2378/children" parentRatingKey="2377" guid="plex://album/60b4f9e0bfa7a5002d2ee1d3" parentGuid="plex://artist/5d07bbfd403c6402904a6480" studio="Crush Music Media" type="album" title="Pollyanna" parentKey="/library/metadata/2377" librarySectionTitle="Music (Test)" librarySectionID="26" librarySectionKey="/library/sections/26" parentTitle="Green Day" summary="" index="1" year="2021" thumb="/library/metadata/2378/thumb/1657988319" art="/library/metadata/2377/art/1657988321" parentThumb="/library/metadata/2377/thumb/1657988321" originallyAvailableAt="2021-01-01" leafCount="1" viewedLeafCount="0" addedAt="1657988318" updatedAt="1657988319">
<Genre id="741" filter="genre=741" tag="Pop/Rock"/>
<Format id="7070" filter="format=7070" tag="Single"/>
<Guid id="mbid://45eb9c6b-77a7-402d-9d49-085e5e121a24"/>
<Extras size="0"> </Extras>
<Related> </Related>
</Directory>
</MediaContainer>

---

To double check Plex is using the embedded tag instead of online metadata, I changed the “Release Type” to other and it no longer showed up as a single.

Disabling “Prefer local metadata” also automatically changes it to a single despite the embedded tag being other, so that is also working properly.

[anon5074910]

Gold star @SwiftPanda16 , that was it. I was to focused on the library settings and didn’t recheck my global server settings which has the group by disabled.

THANK YOU!