I’ve opened this topic here because I don’t know where it fits better.
Basically the problem is that with some videos jumping around in the video works fine, while with other videos it will just start from the beginning if you try to jump ahead/back.
This means that also the ‘resume’ feature doesn’t work for those videos.
Plex Web version: 4.113.2
Plex server version: 1.32.5.7349
Plex server from Truecharts running on TrueNAS SCALE.
The problem exists for the same videos, whether they are played on the TV Plex app or via the Plex web frontend in a web browser on a PC.
I solved the problem myself by disabling ‘Direct Play’ in the player (Web and TV App):
That’s not really a solution, but a workaround.
Seek the reason within the makeup of your source file.
Look if it’s in an ancient file format like AVI. If it’s using MP4 it might be missing interleaving.
If it’s MKV, it might have been incorrectly muxed without proper seeking time stamps.
It might be worth trying to remux the file. This will not degrade its quality.
Just download MKVtoolnix,
drag your source file into it and press “Start Muxing”.
Then put the file into your Plex library and test it.
Thanks for that! MKVtoolnix does indeed fix those video files. Any idea how to batch process a bunch of video files in that tool?
Using a batch file/shell script that’s quite simple.
See the bottom of this post: How to remove tag spam and set language in several MKV files at once
I have about 700 video files of various types - .avi .mp3 and .mkv. How do I use that script to process all file types at once?
Also, is it possible that a recent Plex server update has made us experience issues such as the skipping problem, resume function nor working, and also video randomly during playback? We haven’t had these issues before - and that with the same hundreds of video files.
