I have a plex pass so I tried to put that to good use and use the hardware acceleration. However, I found that it drastically slowed down streaming. The file in question is 1080p and I’m transcoding it down to 480p and streaming over remote access. The transcoder quality is set to make my cpu hurt. With hardware acceleration off, it takes about 5 seconds to begin playing after hitting play. With hardware acceleration on, it takes over 25 seconds. It doesn’t use as much cpu, but good grief that’s a lot longer. My computer has a Ryzen 5 3600 and an Nvidia RTX 2060. I’ve seen posts from years ago with much worse hardware doing more transcodes and I’m left wondering what I’m doing wrong. Is there some buried setting in Nvidia Control Panel I don’t know about? Any help is much appreciated.
Plex Media Server version? 1.29.x.yyy, 1.30.x.yyy, etc.
32-bit or 64-bit? Check the installation directory, 64-bit windows apps are in c:\program files.
If running the 32-bit version, download and install the 64-bit version. The 64-bit installer will remove the 32-bit version first. The Plex Data Folder and media files are not touched during the installation (the same as when updating to a new version).
Hardware accelerated transcoding is more efficient in the 64-bit version of Plex Media Server. An added benefit is hardware accelerated HDR to SDR tonemapping.
Hello, checking the path, I do indeed have the 64-bit plex installed
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
