Smart Collections - Advanced Filters missing all popular movie actors, directors, producers etc

[Mookie001]

Server Version#: 1.41.6.9685
Player Version#: 4.145.1 (Plex Web - is this what this means???)

When I installed Plex 4 or 5 years ago I spent a lot of time organising my movies into Smart Collections that use advanced filters - e.g. “Match any of” Director is Alfred Hitchcock / Producer is Alfred Hitchcock / Writer is Alfred Hitchcock.

These worked really well (and some of them had up to 6 filters) but now I find most of my collections are empty and instead of seeing people such as Alfred Hitchcock, Clint Eastwood, Jack Nicholson (and absolutely stacks of others) the filter field just shows a number and when I try to reset the name to the correct one, they are simply not in the filters - these seem to be filled with people I’ve barely or never heard of.

So here are just some of my many smart collections - some of them work but most are empty:

If I choose the Alfred Hitchcock one and edit the filters, we can see that a) there is just a number there (where does this come from?) and b) “Alfred Hitchcock” does not show in the list:

So does anyone know what’s going on here? Is this some sort of copyright issue or has something changed in Plex around creating smart collections?

[pshanew]

Try refreshing metadata for one or more movies where you know Alfred Hitchcock was producer/director/writer. Then, see if you’re able to select him in those roles in your filters.

If it works, you might then need to refresh metadata for the entire library.

What scanner/agent combo are you using for the library, by the way?

[Mookie001]

Thanks for the suggestions.

Turned out something had happened on my last PC restart and my movies drive had changed it’s drive letter which I hadn’t noticed. Setting it back to the original drive letter and rescanning the library seems to mostly fix it, though I do have to go back into some of the collections and changing the numbers back to the people involved.