Hi all,
I can successfully connect to my Synology NAS media share and get all my movies in PMS library.
So far so good, but after a SATV reboot , the SMB share is gone!
I can see all meta data in PMS, but can’t play any movie before I manually reconnect to NAS.
Do I have missed an option to make a SMB mount persistent?
Thx,
Hans
btw : SATV OTA 3.2 ; PMS 0.9.17.1 ; WEB interface tells me “Up To Date” …
Nope, it’s normal. Will be fixed with an update:
Edit: Oh I thought you mean the SMB share of the Shield.
Known issues to be fixed in the next release:
If you enable the feature “Access SHIELD folders on a PC”, please note that it will not say on through a restart of SHIELD.
If you have adopted and SD card or USB drive as internal storage and are setting up new library folders using the Plex web app, the adopted storage will be incorrectly named “Null”.
Going in and out of the Plex app to the SHIELD home screen while content is playing can cause the Plex app to stop.
When SHIELD wakes from sleep while streaming a video, it can cause “Connection to server lost” message on Plex client app.
If you mount a NAS and you try to record a video using the NVIDIA Share feature, an ‘out of storage space’ error will appear.
Hi Sp0KI,
so my problem is not on known issues list.
Haven’t done anything with adopting USB drive or SD Card. Just simply want to manage my meta data on PMS/Shield and have movies on my NAS. Should be “nornal usage” …
Cheers,
Hans
btw :
I’m using TMM to maintain metadata in NFO files on NAS. Works perfectly with SPMC/KODI.
Currently, I can’t install additional agents (NFO-Importer) on shield. Are this agents part of next release for SATV?
same problem here, had to manually re-mount the share
I haven’t had this problem with my Shield and Synology, and I’ve rebooted a few times. How did you set up the share, as a guest or with a login?
did a mount with user and password
I have the same problem. Attached NAS lost after reboot. I also use username/password to attach the NAS.
I’m also disappointed that the only option for attaching NAS is SMB. I would prefer to attach the NAS with NFS. My NAS supports both, but I’ve gotten MUCH better performance from NFS (especially when direct playing large movies in Kodi).
I have the same issue - it would be nice if Plex would include the option of mouting - like Kodi does for instance.
But it would also be nice if mounts could be made persistent on the Shield - i can’t see why we should have to remount everything after every reboot
Hi everybody,
I have the same problem as MESSE23
someone have solved this issue?
Thx
B
I’ve had similar issues, but resolved them by setting a very long sleep timeout on the NAS.
I think what was happening in my case was that when the NAS had gone to sleep, it takes too long to respond when the Shield starts up and the Shield then marks it as unavailable.
I’ve not had the problem recur since doing this.
Thank you DavidAndAndrea for your reply,
however I have the problem when my NAS (Synology) is “awake” as well.
B
@DavidAndAndrea said:
I’ve had similar issues, but resolved them by setting a very long sleep timeout on the NAS.I think what was happening in my case was that when the NAS had gone to sleep, it takes too long to respond when the Shield starts up and the Shield then marks it as unavailable.
I’ve not had the problem recur since doing this.
But once the Shield has marked the NAS as “unavailable”, it doesn’t matter if it’s awake later.
It’s the access while the NAS is asleep that then causes the problem. The Shield seems to have decided that source is no longer valid.
Try setting a long sleep timeout on your NAS, unmount the NAS and then remount it, and see if that helps.
Sure I’ll follow your suggestion and I’ll let you know.
thx
B
well…
I haven’t found the sleep option to flag on my synology (DS214play)…but magically, yesterday night, when i tried to reboot NSTV everything was functioning. After reboot the NSTV was able to mount the NAS automatically. I don’t know why!
The only strange thing, it’s that every time NSTV start, it tells me that plex server is not found, but everything is functioning.
???
B
According to the manual, you launch the DSM web page and go to Control Panel > Hardware & Power.
You should see a tab for “HDD Hibernation”. The manual doesn’t show what options there are, but either set it to a very long timeout or disable it altogether. A long timeout did the trick for me (though that was on a Zyxel NAS that didn’t have an option to disable it completely).
What I think is happening is that when the Shield wakes it triggers the NAS to wakeup (I certainly here the disks spin up on mine when the Shield wakes).
If your NAS then sleeps before some further NAS operation (which could be a Plex scheduled task, or you going into a Plex library) then the Shield doesn’t get a response in time and marks the mount as bad.
The default sleep time on many NASs is only 60s … setting it to 60 minutes (as in my case) gives plenty of time after the Shield wakes and kicks the NAS from its slumbers.
Forget about it!
NSTV has started to present the same isuue.
I have follow your suggestion but nothing it happened.
My NSTV loses connection to NAS Server as before.
Any ideas?
B
I still have this problem. Is there any sign of a fix on the horizon? It really is an annoying problem!
For me, I am mounting the share manually, using IP address, as my NAS (open media vault) does not show up in the browser (I think this is down to SMB version or security issue). So it is double-frustrating having to re-type the whole path every time the shield TV is rebooted 
Same problem here with a QNAP NAS. Using a NAS as an external storage should obviously be considered as a basic use case…
