I think it’s fair to vent frustration. It’s a tough love situation. We use Plex because it’s wonderful most of the time, and because we use Plex to consume maybe most of our media at this point it’s very frustrating when something doesn’t work as expected.
My biggest frustration personally is the lack of transparency and involvement with the community here. It’s very frustrating when it seems like Plex is just not caring like in this year old thread about the lack of .ass/ssa support in Android. Nvidia SHIELD/Android app SSA/ASS format anime subtitles + transcoding problems
But it’s not always like this.
When Plex tested the new media scanner they involved their users to test it before they released it. New Plex Media Server movie scanner and agent preview
I just wish this was how Plex usually added new features. If they did maybe we wouldn’t see hundreds of threads of people complaining about how the new music scanner has major flaws.
