I see this complaint a lot — “This activity I like to do takes X many steps to accomplish.” Have you considered that how you interact with Plex might be different than how most people do?
While I understand that ideally, your favorite activity would be easily accessible from the get-go, I don’t think it’s feasible to design an interface perfect for every Plex user. I obviously don’t have access to user metrics or any kind of UI data, but I imagine that making UI and UX decisions is based on what the majority of users expect out of Plex; this is in fact a mentality that I like to employ across a broad range of applications, not just Plex on Roku.
Speaking for myself, I frequently like to watch various, specific episodes of a particular show, and reaching it requires something like five to seven clicks. But when I want to watch the next episode of a show I’ve been binging, or continue a movie where I left off, It takes two clicks.
The alternative to this standard UIX design process is to make the app completely, 100% customizable, but I don’t think that’s going to be a thing.
You’ve got a fair point here, but it has been recently debated that the shuffle feature is buried a little further in the menu system than it should be. You make an excellent case that not every feature can be front and center, but they can make some moves that would bring this particular one closer to the surface.
For example, right now, on the Roku the shuffle function seems unnecessarily nested under a “More” button everywhere. Taking it out and putting it main level on those screens would save one click, and make the feature a little more visible. Amusingly enough, it actually used to be this way before UX “upgrades” were rolled out.