I can’t get Plex Arcade to work. I’m just trying to use the built in Atari games, so we can leave cores aside. I set up Parsec and linked accounts and that looks OK. My system should be compatible:
- Windows 10 server, not headless
- Plex version 1.23.2.4656
- Plex not running as a service
- GPU is Intel in a Haswell i5-4300 (supported according to Parsec)
- DirectX 12 installed
- Plex Game Transcoder is in Windows Firewall
- Remote Access is set up and working fine
- Hardware transcoding for video is set up and working fine
- Plex Pass subscriber
- Intel video driver is 20.19.15.4568
Tried to launch games on Plex for Android, Plex Web (on latest Edge), and FireTV 4k. I get different errors on different clients, and at different times including:
“Error: An unknown error occurred”
“Unable to start game session.
Error code: 99 (Game Server)”
“A critical error occurred.
Error code: 6 (Unknown)”
“An unknown error occurred.
Error code: -1073741819 (Unknown)”
I’ve also gotten others including -6 but I didn’t write them down. I’ve tried restarting the server, looking through forum posts, and going through the logs but so far I haven’t been able to get it to work.
Here are some excertps from logs, I can send more if needed:
Plex Game Transcoder:
Jun 15, 2021 16:22:30.454 [0x00001f28] DEBUG - Starting up with core: C:\Users\adamr\AppData\Local\Plex Media Server\Game Cores\mame_libretro.dll and game: C:\Users\adamr\AppData\Local\Plex Media Server\Games\2600\Radar Lock (USA).zip platform: Atari 2600.
Jun 15, 2021 16:22:30.484 [0x00001f28] DEBUG - Parsec: hostname = SURFACE-SERVER
Jun 15, 2021 16:22:30.484 [0x00001f28] DEBUG - Parsec: ctrl_support = 0
Jun 15, 2021 16:22:30.534 [0x00001f28] INFO - SYSTEM_DIRECTORY: C:\Users\adamr\AppData\Local\Plex Media Server\Game Saves\4\f3e73705e70f68a616f3db0cf14107ef799d091\1
Jun 15, 2021 16:22:30.534 [0x00001f28] WARNING - Retro: Unhandled env #30
Jun 15, 2021 16:22:30.534 [0x00001f28] INFO - CONTENT_DIRECTORY: (null)
Jun 15, 2021 16:22:30.534 [0x00001f28] DEBUG - Retro: Asked for save directory.
Jun 15, 2021 16:22:30.534 [0x00001f28] INFO - SAVE_DIRECTORY: C:\Users\adamr\AppData\Local\Plex Media Server\Game Saves\4\f3e73705e70f68a616f3db0cf14107ef799d091\1
Jun 15, 2021 16:22:30.534 [0x00001f28] DEBUG - Setting pixel format to BGRA8888.
Jun 15, 2021 16:22:30.534 [0x00001f28] DEBUG - Retro: Using country USA and NTSC 1.
Jun 15, 2021 16:22:30.638 [0x00001f28] INFO - AV_INFO: width=640 height=480
Jun 15, 2021 16:22:30.638 [0x00001f28] INFO - AV_INFO: max_width=640 max_height=480
Jun 15, 2021 16:22:30.638 [0x00001f28] INFO - AV_INFO: aspect_ratio = 1.333333
Jun 15, 2021 16:22:30.638 [0x00001f28] INFO - AV_INFO: fps = 60.000000 sample_rate = 48000.000000
Jun 15, 2021 16:22:30.638 [0x00001f28] INFO - FPS reported as 60.000000.
Jun 15, 2021 16:22:30.652 [0x00001f28] DEBUG - OpenGL: Creating a context for OpenGL v3.
Jun 15, 2021 16:20:28.016 [0x00002b18] DEBUG - Starting up with core: C:\Users\adamr\AppData\Local\Plex Media Server\Game Cores\mame_libretro.dll and game: C:\Users\adamr\AppData\Local\Plex Media Server\Games\2600\Solaris (USA).zip platform: Atari 2600.
Jun 15, 2021 16:20:28.048 [0x00002b18] DEBUG - Parsec: hostname = SURFACE-SERVER
Jun 15, 2021 16:20:28.048 [0x00002b18] DEBUG - Parsec: ctrl_support = 0
Jun 15, 2021 16:20:28.117 [0x00002b18] INFO - SYSTEM_DIRECTORY: C:\Users\adamr\AppData\Local\Plex Media Server\Game Saves\b\967beee3802736c79c145e11fb465f18417f61a\1
Jun 15, 2021 16:20:28.117 [0x00002b18] WARNING - Retro: Unhandled env #30
Jun 15, 2021 16:20:28.117 [0x00002b18] INFO - CONTENT_DIRECTORY: (null)
Jun 15, 2021 16:20:28.117 [0x00002b18] DEBUG - Retro: Asked for save directory.
Jun 15, 2021 16:20:28.117 [0x00002b18] INFO - SAVE_DIRECTORY: C:\Users\adamr\AppData\Local\Plex Media Server\Game Saves\b\967beee3802736c79c145e11fb465f18417f61a\1
Jun 15, 2021 16:20:28.117 [0x00002b18] DEBUG - Setting pixel format to BGRA8888.
Jun 15, 2021 16:20:28.198 [0x00002b18] DEBUG - Retro: Using country USA and NTSC 1.
Jun 15, 2021 16:20:28.282 [0x00002b18] INFO - AV_INFO: width=640 height=480
Jun 15, 2021 16:20:28.282 [0x00002b18] INFO - AV_INFO: max_width=640 max_height=480
Jun 15, 2021 16:20:28.282 [0x00002b18] INFO - AV_INFO: aspect_ratio = 1.333333
Jun 15, 2021 16:20:28.282 [0x00002b18] INFO - AV_INFO: fps = 60.000000 sample_rate = 48000.000000
Jun 15, 2021 16:20:28.282 [0x00002b18] INFO - FPS reported as 60.000000.
Jun 15, 2021 16:20:28.298 [0x00002b18] DEBUG - OpenGL: Creating a context for OpenGL v3.
Plex Media Server:
Jun 15, 2021 16:22:30.310 [2704] DEBUG - Game: Core mapping file unchanged.
Jun 15, 2021 16:22:30.316 [2704] DEBUG - Game: Using host session (a76d5ecb5ba03828929079b329df439f0108d78c4bc990f29289240ed4b13259) and peer (1tzncfZ7lCbSIgdV5dWEe8TH34Z).
Jun 15, 2021 16:22:30.317 [2704] DEBUG - Game: using ROM path 'C:\Users\adamr\AppData\Local\Plex Media Server\Games\2600\Radar Lock (USA).zip'.
Jun 15, 2021 16:22:30.323 [2704] DEBUG - [JobRunner] Job running: "C:\Program Files (x86)\Plex\Plex Media Server\Plex Game Transcoder\Plex Game Transcoder.exe" "C:\Users\adamr\AppData\Local\Plex Media Server\Game Cores\mame_libretro.dll" "C:\Users\adamr\AppData\Local\Plex Media Server\Games\2600\Radar Lock (USA).zip" a76d5ecb5ba03828929079b329df439f0108d78c4bc990f29289240ed4b13259 "C:\Users\adamr\AppData\Local\Plex Media Server\Game Saves\4\f3e73705e70f68a616f3db0cf14107ef799d091\1" 0 "C:\Users\adamr\AppData\Local\Plex Media Server\Logs\Plex Game Transcoder" "Atari 2600" USA 1920 1080
Jun 15, 2021 16:22:30.328 [11496] DEBUG - Whacked session wyjb8iva29g37sq931wnqhnk, 1 remaining.
Jun 15, 2021 16:22:30.336 [2704] DEBUG - [JobRunner] Jobs: Starting child process with pid 9608
Jun 15, 2021 16:22:30.336 [2704] DEBUG - HTTP requesting GET https://kessel-api.parsecgaming.com/hosts?mode=game
Jun 15, 2021 16:22:30.421 [2704] DEBUG - HTTP/2.0 (0.1s) 200 response from GET https://kessel-api.parsecgaming.com/hosts?mode=game (reused)
Jun 15, 2021 16:22:30.421 [2704] DEBUG - Game: Looking for active peer and received code 200.
Jun 15, 2021 16:22:30.531 [2704] DEBUG - HTTP requesting GET https://kessel-api.parsecgaming.com/hosts?mode=game
Jun 15, 2021 16:22:30.604 [2704] DEBUG - HTTP/2.0 (0.1s) 200 response from GET https://kessel-api.parsecgaming.com/hosts?mode=game (reused)
Jun 15, 2021 16:22:30.604 [2704] DEBUG - Game: Looking for active peer and received code 200.
Jun 15, 2021 16:22:30.707 [2704] DEBUG - HTTP requesting GET https://kessel-api.parsecgaming.com/hosts?mode=game
Jun 15, 2021 16:22:30.776 [2704] DEBUG - HTTP/2.0 (0.1s) 200 response from GET https://kessel-api.parsecgaming.com/hosts?mode=game (reused)
Jun 15, 2021 16:22:30.776 [2704] DEBUG - Game: Looking for active peer and received code 200.
Jun 15, 2021 16:22:30.829 [5472] DEBUG - Auth: authenticated user 1 as adamrdrew@live.com
Jun 15, 2021 16:22:30.829 [3800] DEBUG - Request: [10.0.0.21:55831 (Allowed Network (Subnet))] GET /status/sessions/terminate?sessionId=gefqgdvbrxzrw85gkxbamrxo&reason= (9 live) TLS GZIP Signed-in Token (adamrdrew@live.com)
Jun 15, 2021 16:22:30.883 [2704] DEBUG - HTTP requesting GET https://kessel-api.parsecgaming.com/hosts?mode=game
Jun 15, 2021 16:22:30.950 [2704] DEBUG - HTTP/2.0 (0.1s) 200 response from GET https://kessel-api.parsecgaming.com/hosts?mode=game (reused)
Jun 15, 2021 16:22:30.951 [2704] DEBUG - Game: Looking for active peer and received code 200.
Jun 15, 2021 16:22:31.058 [2704] DEBUG - HTTP requesting GET https://kessel-api.parsecgaming.com/hosts?mode=game
Jun 15, 2021 16:22:31.133 [2704] DEBUG - HTTP/2.0 (0.1s) 200 response from GET https://kessel-api.parsecgaming.com/hosts?mode=game (reused)
Jun 15, 2021 16:22:31.134 [2704] DEBUG - Game: Looking for active peer and received code 200.
Jun 15, 2021 16:22:31.134 [2704] DEBUG - Game: Found active peer in 76 ms.
Jun 15, 2021 16:22:31.134 [3336] DEBUG - Game: Asked to stop session 7cp5zc92r8lo5vi3qyrbenm0.
Jun 15, 2021 16:22:31.134 [3800] DEBUG - Streaming Resource: Terminated session 05F06E18:gefqgdvbrxzrw85gkxbamrxo with reason "adamrdrew@live.com" asked to stop your playback from this server. The device might be busy, restarting, or under maintenance. Try again in a few minutes.
Jun 15, 2021 16:22:31.135 [3336] DEBUG - Game: Stopping game process.
Jun 15, 2021 16:22:31.136 [5472] DEBUG - Completed: [10.0.0.21:55831] 200 GET /status/sessions/terminate?sessionId=gefqgdvbrxzrw85gkxbamrxo&reason= (9 live) TLS GZIP 306ms 320 bytes (pipelined: 10)
Jun 15, 2021 16:22:31.137 [8204] DEBUG - Completed: [10.0.0.21:52264] 200 GET /game/:/transcode/start?path=%2Flibrary%2Fmetadata%2F55796&location=lan&mediaIndex=0&session=7cp5zc92r8lo5vi3qyrbenm0&directPlay=0&offset=0&displayHeight=1080&displayWidth=1920&Accept-Language=en (9 live) TLS GZIP 849ms 619 bytes (pipelined: 15)
Jun 15, 2021 16:22:31.137 [3336] DEBUG - Game: Waiting for game process save state and exit.
Jun 15, 2021 16:22:31.228 [8204] DEBUG - Auth: authenticated user 1 as adamrdrew@live.com
Jun 15, 2021 16:22:31.229 [2704] DEBUG - Request: [10.0.0.21:52264 (Allowed Network (Subnet))] GET /statistics/bandwidth?timespan=6 (9 live) TLS GZIP Signed-in Token (adamrdrew@live.com)
Jun 15, 2021 16:22:31.238 [5472] DEBUG - Completed: [10.0.0.21:52264] 200 GET /statistics/bandwidth?timespan=6 (9 live) TLS GZIP 8ms 1348 bytes (pipelined: 16)
Jun 15, 2021 16:22:32.230 [5472] DEBUG - Auth: authenticated user 1 as adamrdrew@live.com
Jun 15, 2021 16:22:32.230 [3800] DEBUG - Request: [10.0.0.21:52264 (Allowed Network (Subnet))] GET /statistics/bandwidth?timespan=6 (9 live) TLS GZIP Signed-in Token (adamrdrew@live.com)
Jun 15, 2021 16:22:32.236 [8204] DEBUG - Completed: [10.0.0.21:52264] 200 GET /statistics/bandwidth?timespan=6 (9 live) TLS GZIP 5ms 1349 bytes (pipelined: 17)
Jun 15, 2021 16:22:32.999 [8204] DEBUG - Auth: authenticated user 1 as adamrdrew@live.com
Jun 15, 2021 16:22:32.999 [11652] DEBUG - Request: [10.0.0.21:52264 (Allowed Network (Subnet))] GET /status/sessions (9 live) TLS GZIP Signed-in Token (adamrdrew@live.com)
Jun 15, 2021 16:22:32.999 [11652] DEBUG - [Now] Adding 2 sessions.
Jun 15, 2021 16:22:33.001 [5472] DEBUG - Completed: [10.0.0.21:52264] 200 GET /status/sessions (9 live) TLS GZIP 2ms 2097 bytes (pipelined: 18)
Jun 15, 2021 16:22:33.005 [5472] DEBUG - Auth: authenticated user 1 as adamrdrew@live.com
Jun 15, 2021 16:22:33.005 [11652] DEBUG - Request: [10.0.0.21:55831 (Allowed Network (Subnet))] GET /statistics/resources?timespan=6 (9 live) TLS GZIP Signed-in Token (adamrdrew@live.com)
Jun 15, 2021 16:22:33.010 [8204] DEBUG - Completed: [10.0.0.21:55831] 200 GET /statistics/resources?timespan=6 (9 live) TLS GZIP 4ms 1530 bytes (pipelined: 11)
Jun 15, 2021 16:22:33.124 [6108] DEBUG - Jobs: 'C:\Program Files (x86)\Plex\Plex Media Server\Plex Game Transcoder\Plex Game Transcoder.exe' exit code for process 9608 is -1073741819 ()
Jun 15, 2021 16:22:33.124 [3336] DEBUG - Game: Game process saved state in 1987 ms.
Jun 15, 2021 16:22:33.124 [3336] DEBUG - Killing job.
Jun 15, 2021 16:22:33.124 [3336] DEBUG - Job was already killed, not killing again.
Jun 15, 2021 16:22:33.124 [3336] DEBUG - Stopping transcode session 7cp5zc92r8lo5vi3qyrbenm0
Jun 15, 2021 16:22:33.139 [3336] DEBUG - Game: Session is now complete for host session a76d5ecb5ba03828929079b329df439f0108d78c4bc990f29289240ed4b13259.
Jun 15, 2021 16:30:19.893 [7320] DEBUG - MDE: Sky Diver: container is unavailable for analysis
Jun 15, 2021 16:30:19.893 [7320] DEBUG - MDE: Sky Diver: selected media 0 / 58308
Jun 15, 2021 16:30:19.893 [7320] DEBUG - Streaming Resource: Attempting to create AdHoc transcode session 645642d3ba133f9e-com-plexapp-android
Jun 15, 2021 16:30:19.894 [7320] DEBUG - MDE: analyzing media item 58308
Jun 15, 2021 16:30:19.894 [7320] DEBUG - MDE: Sky Diver: Direct Play is disabled
Jun 15, 2021 16:30:19.894 [7320] DEBUG - MDE: Sky Diver: container is unavailable for analysis
Jun 15, 2021 16:30:19.894 [7320] DEBUG - MDE: Sky Diver: selected media 0 / 58308
Jun 15, 2021 16:30:19.895 [7320] DEBUG - Streaming Resource: Added session 01D9FAF0:645642d3ba133f9e-com-plexapp-android
Jun 15, 2021 16:30:19.896 [7320] DEBUG - Streaming Resource: Reached Decision id=55815 codes=(General=1001,Direct play not available; Conversion OK. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transcode=1001,Direct play not available; Conversion OK.) media=(id=58308 part=(id=58339 decision=transcode protocol=http streams=()))
Jun 15, 2021 16:30:19.896 [7320] DEBUG - Cleaning directory for session 645642d3ba133f9e-com-plexapp-android ()
Jun 15, 2021 16:30:19.898 [7320] DEBUG - Game: Core mapping file unchanged.
Jun 15, 2021 16:30:19.905 [5472] DEBUG - Completed: [10.0.0.15:40094] 200 GET /library/metadata/55815?includeChapters=1&includeLoudnessRamps=1&includeMarkers=1&includeRelated=1 (11 live) TLS GZIP 33ms 1218 bytes (pipelined: 9)
Jun 15, 2021 16:30:19.908 [7320] DEBUG - Game: Using host session (a76d5ecb5ba03828929079b329df439f0108d78c4bc990f29289240ed4b13259) and peer (1tzncfZ7lCbSIgdV5dWEe8TH34Z).
Jun 15, 2021 16:30:19.908 [7320] DEBUG - Game: using ROM path 'C:\Users\adamr\AppData\Local\Plex Media Server\Games\Arcade\skydiver.zip'.
Jun 15, 2021 16:30:19.919 [7320] DEBUG - [JobRunner] Job running: "C:\Program Files (x86)\Plex\Plex Media Server\Plex Game Transcoder\Plex Game Transcoder.exe" "C:\Users\adamr\AppData\Local\Plex Media Server\Game Cores\mame_libretro.dll" "C:\Users\adamr\AppData\Local\Plex Media Server\Games\Arcade\skydiver.zip" a76d5ecb5ba03828929079b329df439f0108d78c4bc990f29289240ed4b13259 "C:\Users\adamr\AppData\Local\Plex Media Server\Game Saves\0\418916999c9053f02bfa30316cd8a36b70dd561\1" 0 "C:\Users\adamr\AppData\Local\Plex Media Server\Logs\Plex Game Transcoder" Arcade "" 0 0
Jun 15, 2021 16:30:19.934 [7320] DEBUG - [JobRunner] Jobs: Starting child process with pid 4248
Jun 15, 2021 16:30:19.934 [7320] DEBUG - HTTP requesting GET https://kessel-api.parsecgaming.com/hosts?mode=game
Jun 15, 2021 16:30:20.006 [10204] DEBUG - Created thumbnail of size 1003x684, has pixels: 1
Jun 15, 2021 16:30:20.224 [5472] DEBUG - Completed: [10.0.0.15:40136] 200 GET /photo/:/transcode?height=684&url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F55815%2Fart%2F1623781106&width=1080 (11 live) TLS GZIP 1346ms 10356 bytes (pipelined: 1)
Jun 15, 2021 16:30:20.229 [7320] DEBUG - HTTP/2.0 (0.3s) 200 response from GET https://kessel-api.parsecgaming.com/hosts?mode=game
Jun 15, 2021 16:30:20.229 [7320] DEBUG - Game: Looking for active peer and received code 200.
Jun 15, 2021 16:30:20.340 [7320] DEBUG - HTTP requesting GET https://kessel-api.parsecgaming.com/hosts?mode=game
Jun 15, 2021 16:30:20.427 [7320] DEBUG - HTTP/2.0 (0.1s) 200 response from GET https://kessel-api.parsecgaming.com/hosts?mode=game (reused)
Jun 15, 2021 16:30:20.428 [7320] DEBUG - Game: Looking for active peer and received code 200.
Jun 15, 2021 16:30:20.528 [7320] DEBUG - HTTP requesting GET https://kessel-api.parsecgaming.com/hosts?mode=game
Jun 15, 2021 16:30:20.604 [7320] DEBUG - HTTP/2.0 (0.1s) 200 response from GET https://kessel-api.parsecgaming.com/hosts?mode=game (reused)
Jun 15, 2021 16:30:20.604 [7320] DEBUG - Game: Looking for active peer and received code 200.
Jun 15, 2021 16:30:20.718 [7320] DEBUG - HTTP requesting GET https://kessel-api.parsecgaming.com/hosts?mode=game
Jun 15, 2021 16:30:20.788 [7320] DEBUG - HTTP/2.0 (0.1s) 200 response from GET https://kessel-api.parsecgaming.com/hosts?mode=game (reused)
Jun 15, 2021 16:30:20.788 [7320] DEBUG - Game: Looking for active peer and received code 200.
Jun 15, 2021 16:30:20.788 [7320] DEBUG - Game: Found active peer in 70 ms.
Jun 15, 2021 16:30:20.790 [5472] DEBUG - Completed: [10.0.0.15:40128] 200 GET /game/:/transcode/start?offset=0.000&path=%2Flibrary%2Fmetadata%2F55815&session=645642d3ba133f9e-com-plexapp-android (11 live) TLS GZIP 918ms 529 bytes (pipelined: 2)
Jun 15, 2021 16:30:20.908 [5472] DEBUG - Auth: authenticated user 1 as adamrdrew@live.com
Jun 15, 2021 16:30:20.909 [3800] DEBUG - Request: [10.0.0.15:40094 (Allowed Network (Subnet))] POST /playQueues?includeChapters=1&continuous=0&includeLoudnessRamps=1&repeat=0&type=game&shuffle=0&uri=server%3A%2F%2Fa2d2f57b19a0c11a823fb6d1ac39ae3eb6f79615%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F55815 (11 live) TLS GZIP Signed-in Token (adamrdrew@live.com)
Jun 15, 2021 16:30:20.910 [3800] DEBUG - PlayQueue: Converted 'server://a2d2f57b19a0c11a823fb6d1ac39ae3eb6f79615/com.plexapp.plugins.library/library/metadata/55815' to 'library://x/item/%2Flibrary%2Fmetadata%2F55815'
Jun 15, 2021 16:30:20.912 [3800] DEBUG - PlayQueue: 0 generated IDs compressed down to a 20 byte blob.
Jun 15, 2021 16:30:20.917 [3800] DEBUG - PlayQueue: Start index: 0 End index: 0 Count: 1
Jun 15, 2021 16:30:20.917 [3800] DEBUG - PlayQueue: 1 generated IDs compressed down to a 24 byte blob.
Jun 15, 2021 16:30:20.918 [3800] DEBUG - PlayQueue: Added 1 items in 0.0 sec.
Jun 15, 2021 16:30:20.935 [8204] DEBUG - Completed: [10.0.0.15:40094] 200 POST /playQueues?includeChapters=1&continuous=0&includeLoudnessRamps=1&repeat=0&type=game&shuffle=0&uri=server%3A%2F%2Fa2d2f57b19a0c11a823fb6d1ac39ae3eb6f79615%2Fcom.plexapp.plugins.library%2Flibrary%2Fmetadata%2F55815 (11 live) TLS GZIP 27ms 1257 bytes (pipelined: 10)
Jun 15, 2021 16:30:20.946 [8204] DEBUG - Auth: authenticated user 1 as adamrdrew@live.com
Jun 15, 2021 16:30:20.946 [3800] DEBUG - Request: [10.0.0.15:40094 (Allowed Network (Subnet))] GET /:/timeline?bufferedTime=0&guid=plex%3A%2F%2Fgame%2F5fbe772ebcb25fa57c8eedc5&key=%2Flibrary%2Fmetadata%2F55815&playbackTime=53&playQueueItemID=61720&ratingKey=55815&state=playing&time=53&token=xxxxxxxxxxxxxxxxxxxx (11 live) TLS GZIP Signed-in Token (adamrdrew@live.com)
Jun 15, 2021 16:30:20.949 [3800] DEBUG - Client [645642d3ba133f9e-com-plexapp-android] reporting timeline state playing, progress of 53/0ms for guid=plex://game/5fbe772ebcb25fa57c8eedc5, playbackTime=53ms ratingKey=55815 url=, key=/library/metadata/55815, containerKey=, metadataId=55815, source=
Jun 15, 2021 16:30:20.959 [3800] DEBUG - Play progress on 55815 'Sky Diver' - got played 53 ms by account 1!
Jun 15, 2021 16:30:20.973 [3800] DEBUG - [Now] User is adamrdrew@live.com (ID: 1)
Jun 15, 2021 16:30:20.973 [3800] DEBUG - [Now] Device is Android (SM-G970U1).
Jun 15, 2021 16:30:20.973 [3800] DEBUG - [Now] Profile is Android
Jun 15, 2021 16:30:20.973 [3800] DEBUG - [Now] Updated play state for /library/metadata/55815.
Jun 15, 2021 16:30:20.974 [3800] DEBUG - Statistics: (645642d3ba133f9e-com-plexapp-android) Reporting active playback in state 0 of type 19 (scrobble: 0) for account 1
Jun 15, 2021 16:30:20.989 [5472] DEBUG - Auth: authenticated user 1 as adamrdrew@live.com
Jun 15, 2021 16:30:20.990 [7320] DEBUG - Request: [10.0.0.21:60237 (Allowed Network (Subnet))] GET /status/sessions (11 live) TLS GZIP Signed-in Token (adamrdrew@live.com)
Jun 15, 2021 16:30:20.990 [7320] DEBUG - [Now] Adding 1 sessions.
Jun 15, 2021 16:30:20.993 [8204] DEBUG - Completed: [10.0.0.21:60237] 200 GET /status/sessions (11 live) TLS GZIP 3ms 1590 bytes (pipelined: 2)
Jun 15, 2021 16:30:20.993 [5472] DEBUG - Completed: [10.0.0.15:40094] 200 GET /:/timeline?bufferedTime=0&guid=plex%3A%2F%2Fgame%2F5fbe772ebcb25fa57c8eedc5&key=%2Flibrary%2Fmetadata%2F55815&playbackTime=53&playQueueItemID=61720&ratingKey=55815&state=playing&time=53&token=xxxxxxxxxxxxxxxxxxxx (11 live) TLS GZIP 46ms 607 bytes (pipelined: 11)
Jun 15, 2021 16:30:22.965 [8960] DEBUG - Jobs: 'C:\Program Files (x86)\Plex\Plex Media Server\Plex Game Transcoder\Plex Game Transcoder.exe' exit code for process 4248 is -1073741819 ()
Jun 15, 2021 16:30:30.894 [5472] DEBUG - Auth: authenticated user 1 as adamrdrew@live.com
I can’t think of anything else to try. Any help would be appreciated.