SOLVED: Slow Show Loads in 'Continue Watching'

General Discussions
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For several months now whenever continuing to watch many shows (not all, but probably more than half) from the ‘Continue Watching’ screen on my Rokus, it could take up to 10 to 15 seconds to load the show screen highlighting the next show to watch. Note that if I clicked on that same show from the Library it loaded immediately. The problem was only when launching from ‘Continue Watching’.

Turns out there were TWO causes:

  1. COLLECTIONS: A couple months ago I sorted many of my shows into collections - eg: all my Star Trek, Star Wars, Agatha Christie, CSI etc. series were added to their respective collections. I discovered that when I removed the collections the show pages started showing up super fast again when loading from Continue Watching. So much for adding TV shows to collections - which is REALLY disappointing. I had created cross-media collections - eg: all star wars movies and tv shows in one collection. I guess we can’t have collections and performance. Bummer!!!

  2. THE PLEX DANCE: While the above worked for EVERY show/series in a collection there were still many others whose show/season pages loaded extremely slowly from the ‘Continue Watching’ row on my rokus. After flirting with trying to rebuild my database with Plex SQlite (forget it, the instructions for that are incomplete - could never figure out how to do it), it occured to me to do the plex dance with the shows - something I had only done with movies in the past. For those not familiar, the plex dance is to remove the entire show/series from the library, re-scan the library, empty the trash, shut off the Plex Server, turn the Plex Server back on then re-add the shows to the library. This worked for all the remaining slowly loading shows.

Note: I tried re-adding shows back into a collection after the Plex Dance. That did not work alone. Putting any TV show back into a collection resulted in the problem reoccurring. I hope Plex fixes this in the future. Was so nice having cross-media collections until I realized it was the cause of my Continue Watching load issues.

…Dale

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