Server Version#: 1.32.6.7557
Player Version#: Web browser (Chrome, Edge and Safari tried)
A little background:
- Account with Plex Pass subscription
- Used to run Plex on a Kubernetes cluster but moved to dedicated hardware for GPU transcoding.
- Did a test install (Debian 12) and decided that it would work with hardware acceleration, so wanted to start over with a good setup and ‘reset’ Plex server.
Removed the server from authorized devices and did a complete wipe and reinstall:
sudo systemctl stop plexmediaserver.service
sudo dpkg -r plexmediaserver
sudo deluser plex
sudo rm -rf /var/lib/plexmediaserver/Library/Application Support/Plex Media Server
sudo dpkg -i plexmediaserver_1.32.6.7557-1cf77d501_amd64.deb
Logged out of plex.tv, cleared all browser data and navigated to the Plex server locally (http://10.100.3.2:32400/web) with the Chrome browser. This results in a login prompt and after logging in with my Plex account I get the error ‘You do not have permission to access this server’.
Also checked /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/ and it has no tokens or other account related information:
<?xml version="1.0" encoding="utf-8"?>
<Preferences OldestPreviousVersion="1.32.6.7557-1cf77d501" MachineIdentifier="3edd93e2-f19a-4db9-adfc-f0a2e54f230f" ProcessedMachineIdentifier="6529321db48093cd39035f4687a2a8a0b8715893" AnonymousMachineIdentifier="cdaa64d9-d620-4e80-9589-03aacf75766a" MetricsEpoch="1" GlobalMusicVideoPathMigrated="1"/>
Where is this persistent account/server data stored?
