Some files are not detected

Plex Media Server Metadata & Adding Files
1

Server Version#: Version 1.41.1.9057
Player Version#: Version 1.104.0

I found the pokemon episodes recently and after several months/years of using plex without much problem. I see that after downloading these episodes, plex does not recognize them.
I tried to find the problem: the folder is accessed by plex, the series is separated into separate folders by season, the files are correctly named (Pokemon / Season 01 - The Indigo League / Pokemon S01E01 - The departure. mp4). I tried to re-encode the video with third party software to see. I also update the server version…
None of this solved my problem.
Additionally, the person who shared the series has no issues with plex.
Do you have an idea?

2

Do you download directly into the folders which were added to Plex libraries?
If you do: don’t.

To fix this, I recommend the following:

  1. edit your tv shows library (you are trying to add this series to a Plex library of the type “TV Shows”, right?)
    Go to the “Advanced” tab and ensure that the checkbox “Prefer local meta tags” is empty.
  2. perform the Plex Dance with the whole series.

Additionally, I looked up Pokèmon (1997) on the relevant sources and the title of episode s01e01 is “Pokémon - I Choose You!”, and not “The Departure”.
So I’m wondering which series you actually have there.

3

Hi,
Thanks for your response !
No I download in an other folder, and manually I move the files into the good folder in the plex library

  1. edit your tv shows library (you are trying to add this series to a Plex library of the type “TV Shows”, right?)
    Go to the “Advanced” tab and ensure that the checkbox “Prefer local meta tags” is empty.

No, I added Pokemon in a specific folder named “cartoon”
I made a test to add the first episode in the folder tv shows library/“pokemon”/“season 01” and it works ! :open_mouth:
Then, if I add this cartoon to a personnal folder Plex cannot read it ?

Additionally, I looked up Pokèmon (1997) on the relevant sources and the title of episode s01e01 is “Pokémon - I Choose You!”, and not “The Departure”.
So I’m wondering which series you actually have there

It’s good, don’t worry, it’s a translation from french to english :slight_smile:

4

Every Anime with episodes is a “TV Show” in the Plex nomenclature.
Just like a regular series.

It can only get metadata when added to a Plex library of the type “TV shows”.
You cannot mix series and movies in the same library.
Don’t even try to work around that – it’ll only lead to frustration.
You will be needing two different, separate libraries for animation-type content. One for the series, and one for one-off titles (i.e. “movies”).

1 Like
5

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.