Some files are played without video when Direct Play

Plex Players Mobile Devices
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Server Version#: 1.32.8.7639
Player Version#: 8.27
iOS Version#: 17.1
iPadOS#: 17.1

On both an iPad Mini 6 and an iPhone 13 Pro Max, some files are played without video.

Let me list out what works and what doesn’t

Video  How was the video played
✓ yes   macOS VLC.app
✓ yes   macOS Plex.app
✓ yes   macOS Plex Web app on Chrome or Safari
✓ yes   Windows VLC.app
✓ yes   Windows Plex.exe
✓ yes   Windows Plex Web app on Edge or Chrome

✓ yes   iOS/iPadOS Files.app and FE File Explorer.app
✓ yes   iOS/iPadOS Plex.app transcoded.
✓ yes   iOS/iPadOS Plex Web app transcoded on Safari.app or Chrome.app
✗ no    iOS/iPadOS Plex.app original quality
✗ no    iOS/iPadOS Plex Web app original quality on Safari.app or Chrome.app

I have attached debug logs from Plex.app playing a problematic video at original quality:

Plex.app on iPad PlexDebugInfo-janusng-8.27-7223 (2023-11-07 22.48.39 +0000).zip (1.8 MB)

Plex.app on iPhone
PlexDebugInfo-janusng-8.27-7223 (2023-11-07 22.50.01 +0000).zip (1.3 MB)

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