Moreover, for this album I did not set any track numbers, but the song which should be at T letter is for some reason on the last place with track number 54. I double checked the file and has no track number, exactly the same as any other song from that album.
Therefore, why has Plex decided to add a track number and move it on the last place? I also noticed that every song has 1 for âdiscâ, even though the actual files do not have anything in place, but that is alright I guess.
If PMS has to convert the file to fit per your device settings, they will get removed.
It will not an âimageâ download. Check the quality settings in the device.
I do not think that PMS is converting the file as the download is instant through the browser. And you can also see that the file size and other bits are exactly the same in the screenshots above (bottom right).
I have just tried downloading again a .m4a file and it works as expected (keeps all the tags!).
The problem seems to be related with .mp3 files. My device is a desktop computer with Windows 10 and Chrome browser.
Plex doesnât modify your files. There is no âImport & Processâ phase. There is only matching based on reading the tags already found in the file.
Most have their media as Read-Only for Plex and this doesnât present a problem
Perhaps youâve found some files which donât have the tags you thought they did?
What does MediaInfo show on the file in itâs AS-STORED location?
Out of curiosity, I just tried this, and I can confirm that tags are definitely getting lost from mp3 files when downloaded. This does not occur for .flac files - those are downloaded with the Vorbis tags intact.
By the way, I am not using an NAS. My server is just my Linux Mint 17.1 system. I donât think the server platform is responsible.
I downloaded two .mp3 files which I am certain are completely tagged. When I opened them in MP3Tag, all tag fields were empty.
âDownloadâ is a Plex/Web function. To PMS (the server), itâs still âstreamingâ to Plex/web.
Thatâs how they wrote it. I wrote it up and it was closed as NOTABUG
I can see it from both points of view as well (I also develop).
I personally would have that second endpoint to ask the server given itâs a thin endpoint but I donât work in Engineering.
Could you please also check why is a ârandomâ song assigned a track number as showed in the last screenshot from my initial post? No song from that album has any information in the âtrackâ field, but that song still received a track number from Plex and comes on the last position even though the album has 106 songs and not 54. Is 54 coming from the song name by any chance?
Without embedded tags, Plex will try to get metadata from one of the online sources, Last.FM (Basic library) or Gracenote (Premium library). In my experience, those servicesâ databases are full of garbage like this. Itâs possible, and Iâm guessing probable, that the error is coming from that. If your library is a Basic, you might go to Last.FMâs website and see if you can find your album/track there. I know of no way to search Gracenoteâs database.
Okay, so I will only show the last 2 songs from that screenshot.
(Anyway, ALL the songs are exactly the same as I use TagScanner to edit all the tags.)
I am using that type of music library which only uses the embedded tags without downloading any information from any website - might be the basic one?!
Anyway, this is the first time when I see that Plex added a track number - 54 to âNadia Ali - Triangle (Myon & Shane 54 Classic Extended Mix).mp3â automatically after I scanned the library and the album was added. This is only on Plex, not on the file. The file still has no track number as seen in the screenshot above.
Seeing â54â in the filename, makes me think that Plex decided that the song is track 54 in the album given that it does not have a track number embedded?
Your files still do need to be in proper structure:
Artist/
Album/
Song# - Title
ID3 takes are really important. They need to match Last.FM for the best match even if youâre using embedded (which reduces the dependency on the file name)
My files are in proper structure as I am obsessed with standards and consistency (my own), however, I do not use Song# - Title for a number of reasons. I also use âLocal Media Assets (Artists)â and âLocal Media Assets (Artists)â as top Agents.
As this specific album is not an official release, but a pack with random songs, there was no point adding track numbers as they do not have a specific order, only alphabetical (if).
I guess that in the future I will add track numbers for such albums in order to avoid random numbers being taken from the file name. Thank you.
I use MusicBrainz âPicardâ for my naming. it does a good job (for me).
Here is an example. I will share my settings if you wish.
[chuck@lizum Fleetwood Mac]$ ls
'Blues Jam In Chicago Vol. One' 'Fleetwood Mac - Rumours'
'Blues Jam In Chicago Vol. Two' 'Fleetwood Mac - The Original Fleetwood Mac'
Covers 'Heroes Are Hard To Find (2013)'
'Fleetwood Mac - 25 Years: The Chain' 'Kiln House'
'Fleetwood Mac - 25 Years The Chain 1992' 'Mr Wonderful'
'Fleetwood Mac - Bare Trees' 'Mystery To Me'
'Fleetwood Mac - Compilations, Archives, Solo (Part 2)' 'Rumours (1977)'
'Fleetwood Mac - Discography, Greatest Hits & Live (Part 1)' 'Then Play On'
'Fleetwood Mac - Fleetwood Mac 1969 to 1972' 'The Pious Bird Of Good Omen'
'Fleetwood Mac - Future Games' 'The Very Best Of (2002)'
"Fleetwood Mac - Peter Green's Fleetwood Mac"
[chuck@lizum Fleetwood Mac]$ ls -la Kiln\ House/
total 55120
drwxr-xr-x 2 chuck plex 4096 Mar 7 2018 .
drwxr-xr-x 23 chuck plex 4096 Aug 13 2017 ..
-rw-r--r-- 1 chuck plex 4654337 Jun 19 2016 '01 This Is The Rock.mp3'
-rw-r--r-- 1 chuck plex 9849413 Jun 19 2016 '02 Station Man.mp3'
-rw-r--r-- 1 chuck plex 4503057 Jun 19 2016 '03 Blood On The Floor.mp3'
-rw-r--r-- 1 chuck plex 5048315 Jun 19 2016 '04 Hi Ho Silver.mp3'
-rw-r--r-- 1 chuck plex 5261464 Jun 19 2016 '05 Jewel Eyed Judy.mp3'
-rw-r--r-- 1 chuck plex 3812972 Jun 19 2016 "06 Buddy's Song.mp3"
-rw-r--r-- 1 chuck plex 6552805 Jun 19 2016 '07 Earl Gray.mp3'
-rw-r--r-- 1 chuck plex 5513699 Jun 19 2016 '08 One Together.mp3'
-rw-r--r-- 1 chuck plex 7060752 Jun 19 2016 '09 Tell Me All The Things You Do.mp3'
-rw-r--r-- 1 chuck plex 4136771 Jun 19 2016 '10 Mission Bell.mp3'
-rw-r--r-- 1 chuck plex 10742 Dec 15 2014 'Fleetwood Mac - Kiln House.log'
-rw-r--r-- 1 chuck plex 704 Dec 15 2014 'Fleetwood Mac - Kiln House.m3u8'
-rw-r--r-- 1 chuck plex 1955 Dec 15 2014 'Kiln House.cue'
-rw-r--r-- 1 chuck chuck 464 Mar 7 2018 'Kiln House.m3u'
[chuck@lizum Fleetwood Mac]$