Sony Bravia (2013) Smart TV is crashing with 'This application has been disabled because of reported problems''

Plex Players Smart TVs
1

Server Version#: 3.99.2
Player Version#: Latest app for Sony Bravia TV´s (KDL-50W656A) - 21st May 2019
–> Plex is installed on WD-MyCloud

Greetings,

I bought WD My Cloud Home and I am trying to connect my Sony TV to the Cloud Drive through Plex. The only issue is, that I am getting a load screen and then the below error instead, and I need to close the Plex App.
(App works fine in Android)

I am attaching the server logs and database I got from the server app, as well as the TV screen with the issue.
Timestamp of the issue should be 10:51 local time (Cyprus), but is mentioned as 07:51 in the filename/logs…

0521191026 Plex Media Server Logs_2019-05-21_07-53-52.zip (373.1 KB)
Plex Media Server Databases_2019-05-21_07-54-01.zip (42.4 KB)

2

I noticed something else.
I thought the above screen was Plex’s, but seems is Sony’s instead.

When I press Options > Info in my TV, on the error screen, I get the below info:
Title: https://sony.appstore.vewd.com/redirect/pl
URL: https://sony.appstore.vewd.com/
along with the option to view the SSL certificates and their expiration date…

I am hoping this gives a little more insight to what the issue is…

3

I see that the issue is the same as described here:

4

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