Hello, I am asking this to anyone, but it seems that @chuckPA can resolve this kind of issues. Believe it or not, this makes now more than a year that I work on this issue, I even bought this morning a plex pass in a desperate attempt to resolve it.
Summary of the problem :
- when I connect to plex/tv/app or plex/tv/web, it does show a menu, but not the server
- when I click on the server, it says server unavailable
- when I use the Windows player app, it says that the server is unavailable
- ** IMPORTANT ** when I use an IP instead, like http://aa.bb.cc.dd:11896/web/index.html#!/ IT WORKS, but telling me that the connection is unsafe
- On the server side, I can see that remote access is good, and port forwarded has been configured
- in the logs, I see an interesting error : CERT: incomplete TLS handshake from [::ffff:xx.yy.zz.xx]:57584: sslv3 alert certificate unknown
- When updating remote port, get this issue : ERROR issuing curl_easy_perform(handle)
- I attached the logs.
Is there something you can do to help me ?
Many Thanks !
plex_logs.zip (6.8 MB)