Star Trek impossible to get right

[JuiceWSA]

Your file names and structure as you have them are fine.

That ‘goofy’ name is from an embedded title field in an mp4. As far as I am aware Plex can ONLY read metadata inside an MP4. I expect I’ll be corrected if that isn’t the case.

Anywho - Do this and Plex won’t be able to react badly to ANY Metadata in ANY file it can look into… that’ll fix that:

Video File Naming

With LMA in priority, Embedded Titles within MP4/M4V files are preferred - even over a perfect file name. Local Media Assets should - AT ALL TIMES - remain enabled (unless specifically instructed to turn it off). Local Media Assets should be ‘Demoted’, to the bottom of the stack of active agents under ALL tabs in Shows and Movies, but should NOT be disabled. Local Media Assets is needed for many things - it doesn’t need to be given Tip-Top-Priority (as Plex has so hatefully placed it as it’s …

Regardless… there’s something very wrong if a Plex Dance doesn’t dump all the old, so you can load up the new - and that isn’t happening. For some reason.

A Plex Dance ‘should’ clear the bundle, but it has to be done right - all steps - in order - or it simply won’t work:

The Plex Dance ™

The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore scan the library library (to detect changes) empty trash clean bundles (in menu next to server name, when accessed under ‘More’) double check naming schema and move files back scan the library Support articl…

… and the ENTIRE SHOW has to be danced - not just select seasons or episodes - for a clean sweep and complete ‘Do Over’.

Having said that, and assuming The Dance was correctly done, a ‘reinstall’ should be installing a new database location in the standard vanilla location for the Plex Files - UNLESS - something about the installation isn’t doing that and is possibly still looking for a database that was moved at one time - now those functions are buried in the registry. <— is Plex still looking for and finding that old database? Is that the reason why The Plex Dance doesn’t seem to be doing anything? I don’t know, but it seems like something to find out… with some Debug Logs I would imagine.

1. The Star Trek Bundle is never being dumped - so a new one can be written… for some reason.
2. The file names and structures as shown above should work fine.
3. if ‘The LMA Hack’ is done - no internal metadata will show up anywhere and after that, if that ‘goofy’ Title shows up - you got a problem - and will require advanced support.

Last Gasp…:
Make absolutely certain no other Star Treks exist in the old TV Show Library - or ANY TV Show Library.

Seek, Destroy, Dance - then grab those Debug Logs - they’ll lead to the truth.