Server Version#: 1.32.4.7164 (changed to beta channel trying to see if it was an issue with the latest version, to no avail)
Player Version#: several players (8.20 iOS, 5.61.0 Tizen are a couple of examples)
Hi,
a couple of days ago I started to have issues with my PMS, can’t play anything locally or remote, some streams will start and play for about a minute, some streams won’t start, sometimes navigating takes forever to load extras, cast, etc, sometimes navigating doesn’t even open the media.
I get several kind of error messages, like Unexpected Error or Timeout Error.
Nothing has changed on my server, network, NAS, etc. PMS is set to update automatically.
Logs attached, I always get some kind of error like:
[Req#1141d/Transcode] TranscodeUniversalRequest: unable to get container: ///library/metadata/17495?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=71E90B39-1BD5-41AF-981C-AAA17D410C12
[Req#21487/Transcode/lz5yhjvvwfed9rrkaffzgdgp] Transcode runner appears to have died.
Caught exception trying to stream file: C:\scratch\Transcode\Sessions\plex-transcode-lz5yhjvvwfed9rrkaffzgdgp-e68c18c5-a7bf-4dbc-9b7c-377ad21e37fb\init-stream1.m4s,C:\scratch\Transcode\Sessions\plex-transcode-lz5yhjvvwfed9rrkaffzgdgp-e68c18c5-a7bf-4dbc-9b7c-377ad21e37fb\chunk-stream1-00006.m4s: write: protocol is shutdown (SSL routines) [asio.ssl:167772367]