Struggling to get Plex to recognise my Symlinks

Server Version#: Version 4.142.2
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

My folder structure and file names do not conform to Plex’s prescribed naming convention. I was told that symlinks could be an alternative to renaming all my files so I decided to conduct a test.

I am working on a Windows 11 64-bit PC.

I have used the app Symlink Creator to create a symlink on my external SSD which points to an .mkv file (a TV episode) on my external HDD. I did this whilst running the app as an administator.

The folder path for my symlink is this:
O:- Media File Links\Soft Links\Shows\Sailor Moon (1992)\Sailor Moon Season 1

As you can see the folder structure conforms to Plex’s preferred structure.

Running both Plex Media Server and Plex Desktop as administrator I created a TV Show library in Plex and had it scan the folder with my symlink in it.

Nothing appeared.

I ran some further tests, which included having Plex scan the file with the original file name changed to conform to Plex’s naming convention. this did appear.

I deleted the old symlink and created a new one pointing to the media file which now had the naming scheme Plex prescribed.

Again, nothing appeared.

I double checked the file type of the symlink as I was told (perhaps this is incorrect) that Plex will not recognise hardlinks, only soft links.

Under properties, The File type read:
.symlink (.mkv)
Which I presume to mean it is indeed a softlink not a hard link.

I granted Full access to the folder under the security tab within properties and tried scanning again.

Still nothing.

Using an AI to instruct me (as I am not very technically minded) I even tried creating a soft link using command prompt in case the problem was the app I used.

Nothing. Nothing at all.

My questions are:

a) Can Plex recognise hard or soft links in the first place?
b) If it can, given what I outlined above how can I get it to recognise them?

AFAIK you can only use hardlinks. Which requires the content be stored in a volume with full NTFS feature support. (early versions of ReFS didn’t support hard links)
both the folder for Plex and your source file be stored on the same NTFS volume – i.e.

C:\seedbox
C:\plexvideos

A hardlink will make both versions look exactly the same, like a genuine file. Only when both versions are deleted, the storage space will be released.
To make hardlinks distinguishable in the Windows GUI, you’ll need additional software.
https://schinagl.priv.at/nt/hardlinkshellext/linkshellextension.html

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.