stuck at "serving application.js"

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1
  • Your ATV model (2 or 3) and firmware version (found under the ATV settings > general > about > Apple TV software):  ATV2 MC572B/A software 6.0(6646.65)
  • The DNS server set on the ATV (found under the ATV settings > general > network > DNS): 192.168.128.116
  • The device and operating system (including version number) that PlexConnect is installed on: iMac 1.83 GHz Intel Core duo running Mac OS X 10.6.8 (Snow Leopard)
  • The local IP address of the device that PlexConnect is installed on: 192.168.128.116
  • The device and operating system (including version number) that the Plex media server (PMS) is installed on: (same machine as PlexConnect)
  • The Plex media server (PMS) version number you are running (do not put 'latest'): 0.9.8.6
  • The local IP address of the device that the Plex media server (PMS) is installed on: 192.168.128.116
  • The PlexConnect version number. If using Github source then a time and date of download (look at the creation date of the folder) and if you are using any testing branch e.g. the Elan/PlexInc one. 13-Oct-2013
  • The content of your 'Settings.cfg' file (if you do not have this file you are running an old version, please update)
[PlexConnect]
enable_webserver_ssl = True
port_pms = 32400
ip_plexconnect = 192.168.128.116
certfile = ./assets/certificates/trailers.pem
ip_dnsmaster = 192.168.128.254
ip_pms = 192.168.128.116
port_webserver = 80
loglevel = Normal
logpath = .
enable_dnsserver = True
enable_plexgdm = True
port_ssl = 443
prevent_atv_update = True
port_dnsserver = 53
enable_plexconnect_autodetect = True
  • A detailed description of the issue (the clearer you can make this the better):
Certificate creation seems to have worked ok and everything appears to run right up to the point of intercepting the call to the 'Trailers' app.
PlexConnect just sits at "serving  /usr/local/git/bin/PlexConnect/assets/js/application.js"
and ATV eventually gives the "Trailers is not available" error.
There are no errors reported by PlexConnect.
I have to escape the error message on the ATV and do something else before PlexConnect will report any further activity (ie. another DNS request).
PMS is definitely working ok and is accessible from an iPad and Windows Phone running on the same network.
I have tried things like disabling auto discovery and forcing to specific server IP address etc but to no effect.
 
PlexConnect.log is here.
 
Any and all advice gratefully received.
 
 
 
 
 
2

What version of Python do you have installed? With Snow Leopard you will need to update to python 2.7.

3

Also, usually "ip_plexconnect = 0.0.0.0" in settings.cfg. Is there a reason you changed it?

4

>> Certificate creation seems to have worked ok and everything appears to run right up to the point of intercepting the call to the 'Trailers' app.

Did you only create it or installed to your aTV as well? What you are telling really looks like a certificate issue...

5

institute11 you are a genius!

I installed python 2.7.5 and everything is working perfectly.

Thanks a million.