"Stuck' or 'Ghost' Server Entry in My Account That Cannot Be Removed"

Plex Media Server
,
1

Server Version#: 1.41.8.9834
Player Version#: 4.148.0

Hello,

I have a “ghost” server entry named SYN-IPC2 that I cannot remove from my account.

I have already tried all the standard troubleshooting steps:

  1. I have checked my Authorized Devices list multiple times. The SYN-IPC2 server is not listed there, so I cannot remove it manually.
  2. I have cleared all browser data, including cookies, cache, and local storage, on multiple browsers.
  3. I have confirmed this is not a local network discovery (GDM) issue. The ghost server entry still appears when I log into my Plex account from a smartphone using only its mobile data connection, completely separate from my home network.

It seems the server is stuck to my account on the backend. Could a member of the Plex staff please investigate and manually remove this entry from my account database?

My Plex username is: dpetrek1

2

It is not your own, but a shared server.
You should see its owner in this list https://app.plex.tv/desktop/#!/settings/manage-library-access
Click on that user name, then edit the servers that “you have access to”.
You should be able “leave [this] server” using the red button.

3

This worked, thank you for your help!