Subtitle issues when casting from Android

Plex Players
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1

This is not ASS specific issue. Happens to SRT too. (probably all subtitle formats)

  • playing in plex web, subtitles are OK
  • casting from plex web, subtitles are OK
  • playing in android app, subtitles are OK
  • casting from android app, no subtitle showing

I see the correct subtitle is auto picked before playing media.
Same for both embedded and external subtitles.
App version 2025.15.0 (966828394)
Server version 1.41.6.9685

2

2025.16.0 did not fix the problem
embedded both srt and ass, none of them showing when casting from android

3

@MIvanIsten This issue was about originally playback on android. not casting. What are you casting to?

4

To Chromecast 3

5

There is some progress with 2025.18.0
Subtitles showing when casting from android, but settings (size, color, etc) are ignored.

6

Moved this to a new topic since the other was about playing on android itself.

7

2025.19.0 did not fix, subtitle settings still ignored, also subtitles are shown with some weird monospaced font.

8

2025.20.0 did not fix.

9

2025.21.0 did not fix.

10

2025.25.0 still no fix.

12

Same problem with Chromecast Ultra… I want to update but the damage they’ve done…:man_facepalming:

13

2025.29.0 still no fix.

14

2026.1.0 still no fix.

15

2026.7.0 still no fix

16

2026.8.0 still no fix.

17

2026.14.1 still no fix (server version 1.43.3.10828-00f62d37d)

18

I’m surprised we’re still like this after all this time… I want to update to see if it’s more stable with my Chromecast Ultra and use the other features… but what a mess Plex has made…

The old app crashes quite a bit and is unstable to use. I’m still using version 10.26.0.2578 because even though it’s unstable and crashes a lot, all the subtitles work perfectly on Chromecast Ultra. :man_facepalming: