Subtitle settings problem

Plex Media Server Metadata & Adding Files
1

Server Version#: 1.24.3.5033-6000
Player Version#: 1.24.3.5033

Hi, i am trying to figure out the subtitle settings.
i want to watch in english audio and english full subtitles. but if the movie or tv show has english full and forced subtitles it selects always the forced subtitles.

Screenshot 2021-09-28 020709

thanks

2

Are you saying you cannot select English Full in that menu?

3

i can. but i want to select it automaticly.

4

Generally folks only want forced subs for non english parts of an otherwise english audio so of that track is there it will force it. I don’t think there is a way to make the Full subs enabled if there is a forced option

5

audio language: english
subtitle language: english
Subtitle mode: “Always enabled”
to be set in here: https://app.plex.tv/desktop/#!/settings/account

If these settings lead to the forced subtitles automatically enabled, instead of the “full” subs, that’s a bug.

This bug has already been filed for a relatively long time.