Server Version#: 1.24.1.4931 Player Version#: 5.23.1 Server Log: https://pastebin.com/9ACnkZch Hi, I have this problem for a while, tried to do everything I can think of, I legit think its a bug but maybe Im missing something. Everytime I try to play a movie with .srt external subtitles in my Sa…

I have the same issue on a Google TV, using ASS subtitles seems to work, in the few cases I tested, but SRT ones always crash the player (on Google TV), haven’t checked the logs, if it’s the player or the server that is the issue, but it started to happen right after the new Plex client was rolled o…

Can you enable Log to Server (Settings → Advanced) and reproduce the error, and then re-post the logs?

Unfortunately the problem is back. Plex Media Server Logs_2021-09-18_19-43-44.zip (2.9 MB) 5696.zip (22.3 KB) (XML File) Moment of Error: Sep 18, 2021 19:42:37.011 [4516] DEBUG - Content-Length of E:\Plexflix\Filmes\Filmes Internacionais\Interstellar (2014)\Interstellar.2014.1080p.BluRay.DTS.x26…

I have the same issue on android (phone and shield), PLEX will try to play the file then close and ask me to sign in. If I turn off subs it plays fine.

Hello, any update about the problem?, its still happening, even with the new 1.24.4.5081 version. Just to update, its happening too with Samsung T8000 model, looks like its a problem related to Samsung TVs.

The problem is still happening with Plex Media Server Version 1.24.5.5160 and Plex for Samsung 5.25.3: Oct 24, 2021 15:15:39.235 [7060] DEBUG - Calculated media file path for path [file:///E:/Plexflix/Filmes/Filmes%20Internacionais/Pulp%20Fiction%20(1994)/Pulp.Fiction.1994.REMUX.1080p.BluRay.DTS-HD…

I am also getting this issue. I found that using an older version of Plex (1.10) fixed the problem and allows the transcode to finish. It appears that transcoder is busted for me.

Any fix on this? Having the same issues for a while now. @bek_storm did you downgraded the plex client or server?

At least for me its still broken, since its a problem related to subtitles I doubt they’ll mind fixing the problem. Its really easy to reproduce it, you just need a Samsung TV and a movie with external .srt subtitles. I tried 3 Samsung Models (TU8000, Q80, and a 2018 model) and all had the same pro…

No fix yet. You can downgrade the server but then you won’t be able to link to the external apps. Obviously this is something they don’t plan on addressing which is really unfortunate.

Subtitles Crashing Plex Transcoder Samsung Q80 TV (with or without Hardware Transcode)

Plex Players

JannickB December 27, 2021, 9:51pm 15

I tried this:

Didn’t help tho…

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Subtitles Crashing Plex Transcoder Samsung Q80 TV (with or without Hardware Transcode)

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