Server Version#: Version 1.19.4.2935
Player Version#: Plex for Samsung: Version 4.29.6
Samsung Model: QE55Q7FNA
SW/FW: 1294.1
.srt subs from tv-series seems to disappear at the end of each episode.
I have had the same problem for more than 1 month, and I have never had this kind of problem. My server is running Ubuntu server 18.04, the media on Google assembled with the rclone and the subtitles disappear at the end of the TV episodes, or in the middle of the movies, sometimes just a few lines disappear and then they come back, other times just going backwards to come back, and it often doesn’t work. In addition to Samsung, here also occurs in the LG of my room. I don’t know what else to do, all the possible tests I’ve done and nothing solves, I just have to believe that this is a problem in my account, in my email.
What intrigues me is the fact that it happens to everyone who has access to the server. I asked 2 friends to test it and the same problem occurred with them, the caption always disappears at the end of the content, or it gets lost in some lines in the middle of the content.
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