Subtitles don't show up

Server Version#: 1.41.5.9522 (QNAP NAS)
Player Version#: 2025.10.2 (iOS/iPadOS App)

None of my movies & series are displaying the subtitles correctly. All my subtitles are SRT files, all are named correctly and all worked fine before the update and still work correctly on Apple TV without the new update. I tried to edited the subtitle name removing the language tag ( from “movie.pt-br.srt” to “movie.srt” ) and then some lines of dialog appear randomly for a few seconds and nothing more appears again. When adding the language tag back again, the same happened. The only turnaround (dont ask me to do it, I will not do for more than 700 movies) is searching inside Plex for a new subtitle track, that solves the problem for one movie at a time. Looks like the new app is having trouble reading the files. Both iOS and iPadOS are having this issue.

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