Subtitles not working for synced content on iOS

This problem has been around for over a year: Subtitles not working for synced content on iPad

Plex is the only one with this problem. Netflix, Hulu, Amazon Prime sync subtitles without issue. We shouldn’t have to turn on closed captioning as the default just because you’re busy adding things almost no one cares about. This is near your core functionality.

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Have you received any answers yet?

No. This topic is consistently ignored.

I’m also having this issue. I’ve been thinking about hard coding subtitles in to things I want to watch on the road.

It’s been very frustrating.

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Same here

ping!

Same issue on my iPad. The sub is synced but it cannot be selected.

This issue must be quite difficult as its not being fixed or acknowledged by the devs. Anyone have a work around? A different app or anything?

Nothing has changed or been acknowledged. I suspect they’re busy adding a bunch of new features no one will ever use.

I’m reminded of this every time I watch Prime Video because the app picks up that subtitle setting which means I constantly have to turn off subtitles for whatever I’m watching. I have to do it all over again if I pause and close the app for a minute.

Bump again…

Same here! Would love to find a solution to this annoying problem.

Still not working. I’m wondering if reencoding foreign media I want to watch on trips is worth it (to burn in subtitles). Anyone had any success with that? Or maybe two versions, one with and one without?

First post reported in December!!!

DECEMBER!!! Unbelievable. And nothing…

Subtitles in offline synced media continue to not work and not being selectable…sing the issue???

Already reported this issue, and other people also, in this forum…and nothing…

They are focusing in non essential things, like games on plex, podcasts, live TV…things that the majority of people don’t use and don’t care…

Starting to consider EMBY? Anyone has any other services that we can consider?

Actually the link in my first post leads to an earlier thread from April 2019. It was locked so I had to make a new one.

It’s the utter lack of response from Plex that really bothers me.

Hi,

Apparently the sync function is being replaced by « download ». Maybe it will help with this issue?

The new Downloads functionality is even worse. The subtitles don’t come over even if you use the accessibility setting!

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