Subtitles of SBS 3D movies not properly displayed by some players

Server Version#: Synology DSM 7 Intel/AMD 64 bits 1.41.3.9292
Player Version#:

  • Web: 4.141.0
  • Windows: 1.105.2.269
  • iOS (iPhone/iPad): 8.44
  • tvOS (Apple TV): 8.44
  • WebOS (LG): 5.4.0
  • Android TV: 10.24.0.2257

I have a problem with watching SBS 3D movies on Plex.
Subtitles are not properly displayed by some players:

  • Web: OK
  • Windows: NOK
  • iOS (iPhone/iPad): NOK
  • tvOS (Apple TV): NOK
  • WebOS (LG): OK
  • Android TV: OK

For the 3 players for which it doesn’t work properly, the subtitles are split in 2 and each half is displayed on one side of the screen…

Windows player

iOS/iPhone player

Apple TV player

To compare with the Web player that works fine

Do you know how to fix this, especially for the Apple TV player as it’s my main Plex player, the one I would use to watch 3D movies?

Thanks! :slightly_smiling_face:

Any answer? :slightly_smiling_face:

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