Server Version#: 1.41.3.9314
Player Version: Chrome / Android latest / Desktop latest
Playing the same media file on the desktop player has the order of subtitles flipped when multi-line subtitles appear. Playing through web player works fine. The media file is MKV with embedded SRT subs. Extracting the subtitles and using them as external subs does not resolve the issue.
If I set the sub title location on the desktop player to top, they show as expected.
The Android player does not even show the 2nd subtitle line.
These two lines are actually not the same subtitle in the file. There are two lines, which share the exact same time stamp. (well, with just 1 millisecond difference, which is too ambiguous for some players) So the player has no real clue about which of the lines actually has to be shown first.
Very apparently, this SRT file was derived from what was originally an ASS file.
While it’s generally not a big problem to have two overlapping (timing-wise) lines in ASS, it is a big issue for many players in SRT files.
Simply put, this file has been authored poorly.
The way to fix it properly, is to load it into Subtitle Edit
then perform Tools - Merge Lines with the Same Timecodes
So you’re saying that a video player reading the same file, and producing different results is expected? Seems counter intuitive since Web plex works fine. It really feels like this is a failure on Plex desktop and Android player’s end.
