Server Version#: 1.20.2.3402-0fec14d92
Player Version#: Plex Web
I installed sub-zero and it is showing in my agents. I configured it and placed it in the correct order.
For some reason movies don’t contain the subs. It is not downloading them.
But it is available in search:
What am I doing wrong here?
I did find some errors in the logs too but I don’t understand what’s wrong:
2020-10-11 18:32:35,982 (7f8669c000) : CRITICAL (core:615) - Exception starting plug-in (most recent call last):
File "/volume1/@appstore/Plex Media Server/Resources/Plug-ins-0fec14d92/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/core.py", line 608, in start
self.sandbox.execute(self.init_code)
File "/volume1/@appstore/Plex Media Server/Resources/Plug-ins-0fec14d92/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/code/sandbox.py", line 256, in execute
exec(code) in self.environment
File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Code/__init__.py", line 19, in <module>
import support
File "/volume1/@appstore/Plex Media Server/Resources/Plug-ins-0fec14d92/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/code/sandbox.py", line 333, in __import__
return mod.load_module(_name)
File "/volume1/@appstore/Plex Media Server/Resources/Plug-ins-0fec14d92/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/code/sandbox.py", line 44, in load_module
module = RestrictedModule(name, path, sandbox)
File "/volume1/@appstore/Plex Media Server/Resources/Plug-ins-0fec14d92/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/code/loader.py", line 30, in __init__
exec(code) in self.__dict__
File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Code/support/__init__.py", line 4, in <module>
import config
File "/volume1/@appstore/Plex Media Server/Resources/Plug-ins-0fec14d92/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/code/sandbox.py", line 333, in __import__
return mod.load_module(_name)
File "/volume1/@appstore/Plex Media Server/Resources/Plug-ins-0fec14d92/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/code/sandbox.py", line 44, in load_module
module = RestrictedModule(name, path, sandbox)
File "/volume1/@appstore/Plex Media Server/Resources/Plug-ins-0fec14d92/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/code/loader.py", line 30, in __init__
exec(code) in self.__dict__
File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Code/support/config.py", line 1150, in <module>
config.initialize()
File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Code/support/config.py", line 227, in initialize
self.enabled_sections = self.check_enabled_sections()
File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Code/support/config.py", line 677, in check_enabled_sections
related_agents = Plex.primary_agent(agent.identifier, media_type)
File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Libraries/Shared/plex/interfaces/root.py", line 54, in primary_agent
response = self.http.get('/system/agents/%s/config/%s' % (guid, media_type))
File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Libraries/Shared/plex/core/http.py", line 95, in get
return self.request('GET', path, params, query, data, **kwargs)
File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Libraries/Shared/plex/core/http.py", line 87, in request
response = request.request.send()
File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Code/support/lib.py", line 33, in send
timeout=DEFAULT_TIMEOUT)
File "/volume1/@appstore/Plex Media Server/Resources/Plug-ins-0fec14d92/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/networkkit.py", line 194, in Request
method=method,
File "/volume1/@appstore/Plex Media Server/Resources/Plug-ins-0fec14d92/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/networkkit.py", line 67, in _http_request
req = self._core.networking.http_request(url, *args, **kwargs)
File "/volume1/@appstore/Plex Media Server/Resources/Plug-ins-0fec14d92/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 346, in http_request
return HTTPRequest(self._core, url, data, h, url_cache, encoding, errors, timeout, immediate, sleep, opener, follow_redirects, method)
File "/volume1/@appstore/Plex Media Server/Resources/Plug-ins-0fec14d92/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 118, in __init__
self.load()
File "/volume1/@appstore/Plex Media Server/Resources/Plug-ins-0fec14d92/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 158, in load
f = self._opener.open(req, timeout=self._timeout)
File "/volume1/@appstore/Plex Media Server/Resources/Python/lib/python2.7/urllib2.py", line 429, in open
response = self._open(req, data)
File "/volume1/@appstore/Plex Media Server/Resources/Python/lib/python2.7/urllib2.py", line 447, in _open
'_open', req)
File "/volume1/@appstore/Plex Media Server/Resources/Python/lib/python2.7/urllib2.py", line 407, in _call_chain
result = func(*args)
File "/volume1/@appstore/Plex Media Server/Resources/Python/lib/python2.7/urllib2.py", line 1228, in http_open
return self.do_open(httplib.HTTPConnection, req)
File "/volume1/@appstore/Plex Media Server/Resources/Python/lib/python2.7/urllib2.py", line 1201, in do_open
r = h.getresponse(buffering=True)
File "/volume1/@appstore/Plex Media Server/Resources/Python/lib/python2.7/httplib.py", line 1148, in getresponse
response.begin()
File "/volume1/@appstore/Plex Media Server/Resources/Python/lib/python2.7/httplib.py", line 448, in begin
version, status, reason = self._read_status()
File "/volume1/@appstore/Plex Media Server/Resources/Python/lib/python2.7/httplib.py", line 404, in _read_status
line = self.fp.readline(_MAXLINE + 1)
File "/volume1/@appstore/Plex Media Server/Resources/Python/lib/python2.7/socket.py", line 480, in readline
data = self._sock.recv(self._rbufsize)
timeout: timed out
....
2020-10-11 18:34:38,519 (7f7e170000) : DEBUG (menu:372) - Setting log-level to WARNING
2020-10-11 18:34:38,520 (7f7e170000) : DEBUG (logger:7) - Registering LoggerHandler for dependency: subliminal
2020-10-11 18:34:38,521 (7f7e170000) : DEBUG (logger:7) - Registering LoggerHandler for dependency: subliminal_patch
2020-10-11 18:34:38,522 (7f7e170000) : DEBUG (logger:7) - Registering LoggerHandler for dependency: enzyme
2020-10-11 18:34:38,522 (7f7e170000) : DEBUG (logger:7) - Registering LoggerHandler for dependency: guessit
2020-10-11 18:34:38,523 (7f7e170000) : DEBUG (logger:7) - Registering LoggerHandler for dependency: subzero
2020-10-11 18:34:38,524 (7f7e170000) : DEBUG (logger:7) - Registering LoggerHandler for dependency: libfilebot
2020-10-11 18:34:38,524 (7f7e170000) : DEBUG (logger:7) - Registering LoggerHandler for dependency: cloudscraper
2020-10-11 18:34:39,804 (7f4af751f0) : CRITICAL (runtime:493) - Exception matching route for path "/" (most recent call last):
File "/volume1/@appstore/Plex Media Server/Resources/Plug-ins-0fec14d92/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/runtime.py", line 464, in match_route
raise Framework.exceptions.FrameworkException("No route found matching '%s'" % path)
FrameworkException: No route found matching '/'
2020-10-11 18:34:39,805 (7f4af751f0) : ERROR (runtime:846) - Could not find route matching /:/plugins/com.plexapp.agents.subzero
2020-10-11 18:34:40,402 (7f79abb1f0) : DEBUG (sandbox:19) - ----- Connections -----
2020-10-11 18:34:40,403 (7f79abb1f0) : DEBUG (sandbox:19) - Radarr: OK - 0.2.0.1504
Only showing the errors here I can also show the full logs if needed. I deleted all logs then restarted the server to see these.
