Suddenly after latest update I got "access denied/connection refused" error

[AlBundy00]

Server Version#: 1.19.4.2902-69560ce1e
Player Version#:

Hi,

See subject…

I belive this happend after upddating to latest version yesterday. I already did a downgrade to (see above) but I’m not able to resolve this problem.

I see this:
root@omv:~# systemctl status plexmediaserver.service
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: enabled)
Drop-In: /etc/systemd/system/plexmediaserver.service.d
└─db_folder.conf
Active: active (running) since Tue 2020-07-07 10:16:46 CEST; 35min ago
Process: 18721 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}" || /bin/mkdir -p "{PLEX_MEDIA_SERVER_APPLICATION
Main PID: 18723 (Plex Media Serv)
Tasks: 45 (limit: 4915)
CGroup: /system.slice/plexmediaserver.service
├─18723 /usr/lib/plexmediaserver/Plex Media Server
├─18744 Plex Plug-in [com.plexapp.system] /usr/lib/plexmediaserver/Resources/Plug-ins-69560ce1e/Framework.bundle/Contents/Resources/Versions/2/
└─18785 /usr/lib/plexmediaserver/Plex Tuner Service /usr/lib/plexmediaserver/Resources/Tuner/Private /usr/lib/plexmediaserver/Resources/Tuner/S

Jul 07 10:16:46 omv systemd[1]: Starting Plex Media Server…
Jul 07 10:16:46 omv systemd[1]: Started Plex Media Server.
Jul 07 10:16:53 omv Plex Media Server[18723]: connect: Connection refused

When I open web interface via https://omv.fritz.box:32400/web/index.html# with Firefox I’m getting “Beim Verbinden mit omv.fritz.box:32400 trat ein Fehler auf. PR_END_OF_FILE_ERROR”.

When I use http://omv.fritz.box:32400/web/index.html# the webui opens but all media libraries have an orange warning sing. I get “Zugriff verweigert! Du hast für diesen Server keine Zugriffsberechtigung.”

All other used players on 2nd PC, Fire-TV etc. have the same issue.

I also (to be sure) already did “chown -R plex:plex /var/lib/plexmediaserver”.
I logged out an in again with no errors. But nothing changed.

I’m using Plex since year and also have lifetime pass but now I’m stuck.
What’s going on here??

Any help?

Thanks in advance.

Joerg

[AlBundy00]

OK - I was able to resolve the problem although I have NO idea what happend.

I logged in on “http://localhost:32400/web” with a browser running locally on my Plex Server.

Then I saw a message “this server is not secure or claimed” (don’t remember exaclty) I only there I found a button “claim this server” (or something similar). After that everything was fine again.

Very strange!!!

Any explanation for this issue?

Thanks and regards