Suddenly can't play AAC audio in HTPC

Plex Players Desktop Players
1

Server Version#: 4.92.0
Player Version#: 1.26.1.3276-53fefb7d

Hi all,

Suddenly i can no longer hear AAC audio on my HTPC running Plex HTPC connected via HDMI to my Yamaha RX-V6A amplifier which is connected to my TLC TV. (eARC and CEC are disabled, I let my amp handle the audio)

It has worked previously and i am not sure what is happening now. The only files affected are files which Plex reports as having AAC audio. I can play the exact same file on my personal computer via Plex HTPC which has 3.5m jack speakers and have no issue hearing the audio. I can also play the same files on my Apple TV connected to the same amp and TV and, while at crappy video quality, can hear the audio with no issues. Files Direct Play to both my HTPC and my personal computer and transcode to my Apple TV

The issue is isolated to the HTPC and files using ACC audio.

Audio Device is set to NVIDIA High-Definition Audio Device
Audio Device Kind is set to HDMI
Audio Channels set to Auto (I have tried the 5.1 option as well as that is my speaker config)
All check boxes checked as my amp can decode all listed audio types.

Any advice would be great as it is driving me up the wall and i don’t particularly want to convert 100+ avi files to AC3 (which, upon testing with 1 file, worked)

I am running Plex Sever on another PC as a dedicated media server

Thanks in advance.

2

Uh… no! That’s not a server version.

Usually having problems playing files with one codec is the result of a failure to download that codec or that the codec is corrupt. The application’s log files will indicate if this is occurring. BTW, the codecs are in %LOCALAPPDATA%\Plex HTPC\Plex Media Server\Codecs.

3

Sorry, Server version is 4.87.2. My bad

4

Update,

Thank you for pointing me in the direction of the Codec folder.

I ended up uninstalling Plex HTPC and manually deleting the Plex HTPC folder in AppData, as uninstalling Plex HTPC didn’t seem to delete the appdata folder as well
Reinstalled Plex HTPC and everything is all good now. All media is playing perfectly,

Thanks again :slight_smile:

5

A post was split to a new topic: Only get Stereo PCM Audio

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