Suddenly shows offline while sleeping?

For as long as I’ve been using my home laptop as a server, I’ve been able to leave my laptop in “sleep” mode, and have been able to stream everything quite happily. Suddenly, as of today, it shows “offline” when my laptop is sleeping.
Why?

@ipalm, that is highly unlikely based on the fact that the platform running the server HAS to be on in order to serve content. What you’re saying is similar to this example " I was always able to stream youtube video’s after I started a stream and then unplugged my router but now all of a sudden I can’t do it anymore." It’s just not possible. What I do think has happened is that windows was not going to sleep before and now there has been either a windows or Plex update that has changed how windows handles streaming content and closing the lid or your laptop wasn’t going to sleep before but just turning off the screen. I would be interested to hear more.

I wasn’t just closing the lid. I was clicking the power button in the start menu and hitting “sleep”.
I was ripping DVDs every day and putting the laptop to sleep every day for weeks, and streaming was working just fine. Now, I can close the lid (which I have set to only turn off the screen) and streaming still works, but in “sleep” it does not. I think you can understand why I don’t want to leave my laptop running 24\7
Everything stopped working until after the latest Plex server update, which is why I’m consulting Plex support. I paid for this ■■■■ and now it doesn’t work.

Plex has never worked when a computer is sleeping. I’ve never tested this, but I believe some laptops have a hybrid sleep mode, where you can leave some apps running in the background. If your laptop has this feature, maybe that’s why PMS was working. If so, check if you disabled this so it uses the regular sleep now.

Or you had it so that your computer came out of sleep whenever it was needed. This was never supported by PMS directly, but possible with some hardware configurations.

PLEX MEDIA SERVER IS THE ONLY THING THAT HAS CHANGED how many times do I have to say this.

My laptop has not updated. I haven’t even moved my laptop from its desk or changed the wallpaper.
One day Plex was working in sleep mode.
Then a popup on my Plex Android app asked to install a new Plex Media Server update.
I said yes.
The next day Plex no longer worked in sleep mode.

Not sure what to tell you, but that just isn’t possible. Not just Plex, but anything. If your laptop is asleep, by definition, it is not running, so there is no way it can stream files.

Do you have a friend that also uses Plex that was sharing their library with you? Maybe you were accessing their server.

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I was only watching things I had personally ripped, that were available only from my laptop server. Period. This ONLY HAPPENED AFTER I UPDATED PLEX MEDIA SERVER. Stop telling me this is impossible. I’ve been using this for two months straight and everything stopped working immediately after the update.

Your tantrum is cute. Perhaps you should read up on what sleep mode actually is. Your laptop was not in it. Serving media while in sleep mode is not, nor was it ever, a promised or working feature.

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How can it be awake and serving if it’s asleep? :thinking:

“awake” and “asleep” are opposite.

It can be in either , but not both simultaneously, state.

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Jesus Christ that’s why I’m here. WHY has this changed. What possible intersection of settings could have caused this?
I have not changed any settings on my laptop at all. I’m running Windows 10. If there are, in fact, settings that can make this happen, as MovieFan.Plex has indicated, what are these settings and where might they be found?

Not in Plex, seems like a Windows power settings configuration issue; maybe a recent Windows update changed something?

For example, when I close my laptop, it does NOT go into Windows sleep mode but still has an active network connection, etc.

On the other hand, my MacBook Air really sleeps when I close the lid.

One other thing, if you really think it’s related to the version of PMS you have installed on your laptop, then you can rollback to a previous version.

The feature I referred to is called “Modern Standby”. Here is an article that talks about it and has information on how to tell if your system supports it and if it is working properly. https://www.laptopmag.com/articles/how-to-use-modern-standby

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