I have a weird problem i don’t understand why happens. On all other apps, and especially bravia core, my TV plays 5.1 perfectly fine. Unfortunately, that is not the case on Plex. It clearly has problems with the “center” channel, as dialogue is often very low. I use my integrated speakers, but before you talk down about them, know that they are Sony acoustic surface. Linus himself said that they perform as good as a soundbar without sub. I have no problems in any other apps. In bravia core for example, I get great sound. As far as I know, that is DTS audio. I have tried DTS files in plex, but the dialogue is often too low. I always direct play. If I turn on passthrough optical it gets significantly better. Perhaps it goes to stereo? The whole point of the audio chip in the expensive sony tv’s is to use 5.1 audio tracks, so I am not sure what to do. The logs doesn’t say anything, as its direct play.
so setting passthrough to optical seems to fix it. What does this do when I am not using an external audio system? The audio is still direct playing. Any negative effects?
Further testing. This is definitely only with DTS and putting passthrough on enabled and optical definitely solves it. This is a bug that should be fixed.
when using hdmi passthrough, or disabling passthrough, the audio gets super low, and it is nearly impossible to hear center audio. When I turn on optical passthrough it works great, but then I can not use dolby vision, as described here Bug: no dolby vision when using passthrough optical
It is super easy to test, because I can compare the sound to the built in sony player with dlna in plex. When using passthrough optical in plex it is exactly the same volume levels as in the built in player, but when not using it, it sounds terrible. In one movie the speech was barely audible, so I use that as a case scenario, although it happens on all movies.
Again, I got to stress that I do not want to use passthrough, but it is the only workaround I have found.
Plex customer service has got to be the worst I have experienced ever! And if that is not enough, they keep sending me emails asking why I canceled plex pass. When I reply I am experiencing bugs they don’t even bother replying about, they just reply me they do not provide support, and tell me go to the forum.
