Sync errors out, but no reason given

Server Version#: 1.28.0.5999
Player Version#: 9.7.0.34811

As the title says, downloads on to mobile device aren’t working.
plex-log-Nana.zip (1023.7 KB)

Your logs do show the error.

“error”:24,“errorText”:“Encountered lack of permission on the remote while grabbing media”

I’m not sure what that means. Can you post the xml info for E2 of For All Mankind?

e2.zip (7.1 KB)