Synced Track Suddenly Stops Playing

Plex Players Player Betas
1

Was listening to some music that I have synced to my mobile device today. Walked outside got disconnected from my Wifi and song suddenly stops playing even though I started the play by going directly to the synced media for playback.

Attached is the log file from my android device.

2

Here is another log it occurred again later in the day

3

So this morning I received the notification to update Plex for Android to version 5.0.0.737 (43934d5e) and performed the above test again.

Playing synced music while at the office connected to office WiFi;

  1. Open Plex for Android on Nexus 6P with Android 7.0
  2. Switch to “Nexus 6P Local and synced content”
  3. Navigate to the Music Library so that I can do shuffle playback
  4. Play all content on shuffle
  5. let it play
  6. go out for coffee
  7. track stop playing

Attached is another log.

4

Thanks for reporting this.

So I’ve tried the following:

  1. Add an album to sync.
  2. Start playing the album while connected to WiFi.
  3. Enable airplane mode on my phone.

Afterwards playback continued without issues, and I was even able to skip to the rest of tracks in the album, and they all played fine.

If you follow these same steps does playback stop? I just thought they would be very similar to leaving the house and thus losing the WiFi signal.

I’ll take a look at your logs in the meantime…

5

Hi @ManuelPG wow I haven’t checked this thread in a while.

I no longer think this perticular problem is related to losing connectivity. I think it’s a playback problem of the synced media. I have this problem also on a Nexus 5 that I only use in the house on WiFi. I’ll get the logs next time it happens and post them in this thread.

I also think this thread https://forums.plex.tv/discussion/231632/music-playback-stopping/p1 is the same issue (they have current logs).