Another response from Synology today…
Regarding your concern about the removal of hardware transcoding support for HEVC (H.265) and AVC (H.264) on the 25-series models, we would like to provide some clarification.
HEVC/AVC technology involves licensing requirements. We have previously negotiated with the licensors, and enabling hardware transcoding on new models would result in additional royalty fees. To avoid passing these costs on to our users, we decided to disable hardware transcoding functionality through the kernel graphic driver on the latest models.
Although the hardware itself is technically capable of transcoding, this functionality will not be available on new devices. We understand that this change may affect certain use cases, and we sincerely apologize for the inconvenience caused.
We have also previously stated that transcoding support for HEVC and AVC is no longer available.
Thank you for your understanding. Should you have further needs or suggestions regarding your usage scenarios, please feel free to share them with us.
Best Regards,
Technical Support
Dino Hsu
