Hardware accelerated transcoding should work on Gemini Lake systems running PMS 1.32.1.6999.
Several people confirm it working on the 1.32.2.7002 thread.
Monitor playback via Plex Dashboard → Now Playing + Expanded View.
Do you see two (hw)
when transcoding video?
Example:
If hardware accelerated transcoding is not working on your NAS:
-
Confirm PMS is configured for debug level logging
Settings → Server_Name → General + Show Advanced
-
Restart Plex Media Server if you changed logging levels.
-
In Settings → Transcoder, confirm both
Use hardware acceleration when available
andUse hardware-accelerated video encoding
are selected. -
Play a video for ~30 seconds, forcing a video transcode if necessary.
-
Stop playback, pull the log files (Settings → Troubleshooting), and post them to the thread.