Synology: DSM 7 Installation Archive -- Archived from main thread

Plex Media Server NAS & Devices
1441

Hardware accelerated transcoding should work on Gemini Lake systems running PMS 1.32.1.6999.

Several people confirm it working on the 1.32.2.7002 thread.

Monitor playback via Plex Dashboard → Now Playing + Expanded View.

Do you see two (hw) when transcoding video?

Example:
Screenshot (1779)


If hardware accelerated transcoding is not working on your NAS:

  1. Confirm PMS is configured for debug level logging
    Settings → Server_Name → General + Show Advanced

    debug
    debug715×154 20.9 KB

  2. Restart Plex Media Server if you changed logging levels.

  3. In Settings → Transcoder, confirm both Use hardware acceleration when available and Use hardware-accelerated video encoding are selected.

  4. Play a video for ~30 seconds, forcing a video transcode if necessary.

  5. Stop playback, pull the log files (Settings → Troubleshooting), and post them to the thread.

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