Synology has finally advanced DSM 7.0 to Release status
– Complete with more changes.
In this thread we will focus and resolve any issues which result from the latest (DSM 7.0-41890) firmware.
Reference to existing DSM 7 package features and migration instructions can be found here with the migration procedure beginning with the second post of the thread.:
Read below and evaluate your status before proceeding.
having some general stability issues since updating to DSM Version: 7.2-64570 Update 1 and Plex 1.32.4.7195-7c8f9d3b6
Synology DS1520+
Seemed to not be much of an issue before Update. maybe a restart of plex server once a week or so. now its multiple times a day. It almost seems like it doesnt stay active and just hangs if not being used. Looking at the resource monitor the app only stays active for minutes at a time, even while streaming Never really paid attention to it before so I dont know if that is normal.
Wondering if I should have waited to upgrade to DSM 7.2 until there was a stable version. I tried rolling back to PMS 1.32.3.7162-b0a36929b but wouldnt allow me to rollback to that version.
To “rollback” on Synology -
Rolled back to PMS 1.32.3.7162-b0a36929b and everything seems to be working fine. for now. been a few hours, but usually had issues by now with it.
Hi,
i have the problem after the upgrade to DSM 7.2-64570 Update 1 and 1.32.4.7195, that the search function don’t work anymore. I type a word into the search field the circle turns and turns without result.
Otherwise everything looks ok …movies delete or add goes. The information ends up in the database.
I the problem known?
Thank you
Download the server logs ZIP file please and attach here.
What you describe sounds like a permission or database problem; both of which will show in the logs.
Thank you for the logs.
This looks like the search is simply timing out. It does happen when the DB is as fragmented as yours.
Jul 16, 2023 22:12:52.473 [140381532056376] WARN - JobManager: Could not find job for handle 22843
Jul 16, 2023 22:12:52.498 [140381536799376] DEBUG - [com.plexapp.system] Killing.
Jul 16, 2023 22:12:52.502 [140381532056376] WARN - JobManager: Could not find job for handle 22461
Jul 16, 2023 22:12:52.502 [140381536799376] DEBUG - [com.plexapp.agents.themoviedb] Killing.
Jul 16, 2023 22:12:52.504 [140381532056376] WARN - JobManager: Could not find job for handle 23864
Jul 16, 2023 22:12:52.505 [140381425720120] WARN - SLOW QUERY: It took 3400.000000 ms to retrieve 5 items.
Jul 16, 2023 22:12:52.514 [140381536799376] DEBUG - ChildProcessMonitor: Waiting for Plex DLNA Server to exit.
Jul 16, 2023 22:12:52.819 [140381532056376] DEBUG - Jobs: '/volume1/@appstore/PlexMediaServer/Plex DLNA Server' exit code for process 22764 is 0 (success)
Jul 16, 2023 22:12:52.819 [140381468486456] DEBUG - [ChildProcessMonitor] Plex DLNA Server exited.
Jul 16, 2023 22:12:52.819 [140381425720120] WARN - SLOW QUERY: It took 830.000000 ms to retrieve 5 items.
Jul 16, 2023 22:12:52.819 [140381536799376] DEBUG - ChildProcessMonitor: Waiting for Plex Tuner Service to exit.
Jul 16, 2023 22:12:52.819 [140381536799376] DEBUG - [JobRunner] Signalling job ID 22765 with 2
If the server has other apps running, this can happen.
Also, if you’ve recently added a lot of media, it will also happen.
Optimizing the DB is important whether manually invoked or during nightly maintenance.
Additionally, there is a 3rd party tool which cleans up the DB to a greater depth than PMS can do while running.
That tool has fixed a number of failing search functions because it reorders the DB & compats it
If you’re interested, the tool is here.
The README.md contains examples & instructions of how to use on Synology (where it was originally written)
Nice script. But I have still the same problem after stop, auto and start.
vacuum also not helped. -.-
Can i change the timeout value ?
You cannot change the timeout; it’s in the code.
I’m going to ask – How many media items are in the DB --and-- Are there other programs running on the box?
3.728 count over the Gui. Or do you have a command for me ?
The Synology don’t have other tools. Only Cloud Sync. The box is idle.
Plex DB size is 22MB
This should not be failing on a J4xxx CPU with only 3000 pieces of media.
Silly question: Are you using adjectives in the query? “A”, “The”, “And” ?
If so, take them out and try. Use only nouns and verbs.
( think there’s a different bug in Plex / web limiting the results and failing right there)
No, i don’t use adjectives.
As said. Only after the update the problem occurred. With the same object count in the database.
Maybe it is a bug in the version.
