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DS716+II
DSM 7.0-41222
i had to do a extra step with chmod 766 to the plex directory. after this i could migrate. plex starts, but isn’t reachable from outside 
couldnt try yet if i can reach it from local network
@appstore/PlexMediaServer/Plex Media Server
PlexMed+ 5496 9.7 0.5 1742756 48264 ? SNl 13:19 0:07 \_ Plex Plug-in [com.plexapp.system] /volume1/@appstore/PlexMediaServer/Resources/Plug-ins-d87012962/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.21.0.3744-d87012962 /volume1/@appstore/PlexMediaServer/Resources/Plug-ins-d87012962/System.bundle
PlexMed+ 7135 0.0 0.1 461188 8380 ? Sl 13:19 0:00 \_ /volume1/@appstore/PlexMediaServer/Plex Tuner Service /volume1/@appstore/PlexMediaServer/Resources/Tuner/Private /volume1/@appstore/PlexMediaServer/Resources/Tuner/Shared 1.21.0.3744-d87012962 32600 /waitmutex
PlexMed+ 7240 6.2 0.5 915252 41184 ? Sl 13:19 0:04 \_ Plex Plug-in [com.plexapp.agents.imdb] /volume1/@appstore/PlexMediaServer/Resources/Plug-ins-d87012962/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.21.0.3744-d87012962 /volume1/@appstore/PlexMediaServer/Resources/Plug-ins-d87012962/PlexMovie.bundle
I have installed the upgrade package on my system with succes.
- Synology: DS918+
- DSM: DSM 7.0-41222
- Plex Version 1.21.0.3744
Testing so far:
-
Succesfully streaming a 4k movie at HDR
-
Streaming a movie from PC thats needs to be transcoded:
logfile included!
Dec 08, 2020 14:29:40.061 [0x7ff5c7d11700] ERROR - [Transcode] Error configuring transcoder: TPU: Failed to download sub-stream to temporary file
Dec 08, 2020 14:29:41.180 [0x7ff5c688f700] WARN - [Transcode] Denying access to transcode of key /library/metadata/3713 due to terminated session
Dec 08, 2020 14:29:41.208 [0x7ff5c7d11700] ERROR - [Transcode] [FFMPEG] - Cannot load libcuda.so.1
Dec 08, 2020 14:29:41.208 [0x7ff5c7d11700] ERROR - [Transcode] [FFMPEG] - Could not dynamically load CUDA
Dec 08, 2020 14:29:41.208 [0x7ff5c7d11700] ERROR - [Transcode] [FFMPEG] - Cannot load libcuda.so.1
Dec 08, 2020 14:29:41.208 [0x7ff5c7d11700] ERROR - [Transcode] [FFMPEG] - Could not dynamically load CUDA
Dec 08, 2020 14:29:41.209 [0x7ff5c7d11700] ERROR - [Transcode] [FFMPEG] - Cannot load libcuda.so.1
Dec 08, 2020 14:29:41.209 [0x7ff5c7d11700] ERROR - [Transcode] [FFMPEG] - Could not dynamically load CUDA
Dec 08, 2020 14:29:41.209 [0x7ff5c7d11700] ERROR - [Transcode] [FFMPEG] - Cannot load libcuda.so.1
Dec 08, 2020 14:29:41.209 [0x7ff5c7d11700] ERROR - [Transcode] [FFMPEG] - Could not dynamically load CUDA
Dec 08, 2020 14:29:41.283 [0x7ff5c6e6b700] ERROR - Couldn't find the file to stream: /volume1/@apphome/PlexMediaServer/Plex Media Server/Media/localhost/4/cf38671bf7cb014eec5b23db2aa4773dbf43adc.bundle/Contents/Subtitles/en/com.plexapp.agents.opensubtitles_58034482b8e67577ffbe1e12e3c730edae2fd99e.srt
Dec 08, 2020 14:29:41.283 [0x7ff5c57d3700] ERROR - [Transcode] Error configuring transcoder: TPU: Failed to download sub-stream to temporary file
Dec 08, 2020 14:29:42.319 [0x7ff5c6e6b700] WARN - [Transcode] Denying access to transcode of key /library/metadata/3713 due to terminated session
Dec 08, 2020 14:29:42.460 [0x7ff5c6e6b700] ERROR - Unknown metadata type: folder
Dec 08, 2020 14:29:42.546 [0x7ff5c688f700] ERROR - Unknown metadata type: folder
Dec 08, 2020 14:29:43.506 [0x7ff5c6e6b700] WARN - QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Dec 08, 2020 14:29:43.517 [0x7ff5c6e6b700] WARN - QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Dec 08, 2020 14:29:43.545 [0x7ff5c57d3700] WARN - QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
(File removed)
These are my transcoding settings:
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Please edit (remove) instructions from your post.
The official instructions are now live.
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- I can’t debug with DEBUG logging off –
- Please recreate the logs as we always ask.
- Please leave DEBUG logging ON; VERBOSE logging OFF.
Hello guys,
Unfortunately I had an error whilst performing the upgrade process. Any ideas?
EDIT: I’ve just reviewed and granted the access to PlexMediaServer system user to the media folders and retried. It worked flawlessly and now it’s up and running! Thanks @ChuckPa!
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I saw that locally.
Have you previously manually played with any permissions at the Linux level?
This includes forcing the ownership of any files in the Plex share using File Station
Not as far as I could remember, @ChuckPa. I retried the installation, taking special care to grant the read access to all media folders in advance, and it went well. Thanks for your support!
Confirm please?
You are now OK – migration completed successfully ?
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Yes, I can confirm @ChuckPa. I was running the DSM7 preview and dealing with start/stop via CLI. Now I installed the new Beta package from Plex and migrated my /volume1/Plex folder successfully! PMS is now chugging again, latest and greatest:
Working here in a DSM7 Virtual DSM image. I initially couldn’t get it to find my files I connected to via remote mount, but I was able to figure it out and it’s now working fine. I am testing with a file that has external subs which requires transcoding… working great.
Thanks Chuck. I’ll do that in a bit and then edit this post with new logs.
The blue message means there are no errors. It is a reminder to grant permission for PlexMediaServer to read your media.
Do you get a RED message ?
I’m dumb !
It’s installed, just that I forgot that the icon does not appear automatically.
Thanks 
@ChuckPa
Currently have PMS installed from DSM 6, using CLI to run it. I was running the DSM preview since it came out, using a DS918+. Unable to manually install the new package, not seeing anything else for plex showing up. Do I need to uninstall the current version I have installed? Didn’t see that listed anywhere.
The shares that are on the volume work and play but the share that is external to the volume will not work. I did give permissions in shared folder?
