Synology nas plex server not found

Server Version#:DS216play
Player Version#:

I’m suffering this issue synology nas plex server not found.
1st time set up.

l’ve tried everything i can think of, firewalls off etc etc.
I’ve also had a go at the solutions listed with similar topics.

What log file do you need to help me ?

Maybe you want to start with sharing some more details?

  • You installed the Plex Media Server on your Synology through their App/Control center?
  • The Plex Media Server app is running?
  • You’re able to access it through your browser using the Disk Station’s local IP address (http://[Synology IP address]:32400/web) to complete the installation?

Yes I have installed the Plex App via the Synology App - I’ve done both manual and auto install.
The Plex server is running but I cant connect to the web page using 32400/web

I’ve attempted it several times, Ive tryed via Wifi/Lan and mobile phone.

Do you get any error message in your browser?
During the initial setup it will only be available within your local network / while on the same subnet).

Here you go and thank you so much.

Logs.zip (210.9 KB)

Hi Ive done both of those and reinstalled the package.

Still cant get past the initial web connection stage - still wont connect to port 32400 ??

FIXED

Bows head - Ive temp turned off the NAS firewall and boom I’m in.

Thanks for the help

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.