Plex can’t seem to get all of the audio (I’m a music-only guy) files I’ve loaded in the target directory. Frustrating, I’ve tried everything I could read, and it has about half of the total musical artists listed, and when sampling artists to play, there are definitely incomplete albums galore.
I’ve followed the steps outlined in FordGuy61’s post, just to be sure, and nothing’s changed.
Is there some type of max quantity of files? I’m trying to get my collection of ~300K files in there.
Did you add them to your “Home” folder on the NAS?
If you did, please create a regular shared folder and put your music files out there.
There are additional restrictions placed on Home folders by DSM which block PMS.
Naming and structure is extremely important to Plex.
Get it wrong or the tags wrong and it will miss.
I remember adding an album by album was the best option for me. As soon as I started adding heaps of albums it started to mess things up. Also the folder the music in is important and has to have the correct permissions for it to read/write! Good luck
Thanks, adding album by album won’t work for me. I have tens of thousands of albums, and frankly, I use Jriver software for my main listening… running my Plex server is just for sharing with family & friends.
As mentioned, I double-checked the permissions that were given in the other post, so that’s not the issue. The PLEX server has roughly half of the library loaded… just can’t figure out why it won’t finish the job.
Might I be able to get your server debug logs, captured after you –
I’ll look to see if anything obvious.
If that yields nothing, given the default Notify table is 65536 in DSM 7,
I’m suspecting a possible correlation where you might need to increase that default size (not to fear, I have a how-to with screenshots)
Regarding finding what / how much is found,
Go to the Music library section → “Library”
on the left edge, change to “Tracks” dropdown view
As stated in your original thread.
Move your media out of the PlexMedisServer folder. It is reserved for the internal working of Plex. That is why there are messages in six languages saying, “Do not put media here.”
You cannot use PlexMediaServer for your media. That’s reserved for Plex.
I placed warnings in 6 languages to not put media in the PlexMediaServer shared folder because doing so will break Plex.
Create a shared folder on any volume and named however you like, just NOT in the PlexMediaServer shared folder 
Thank you! OK, I’m at about 1/3 of my collection.
Fascinating. I thought that meant not to put any files IN THAT FOLDER, but didn’t think that SUBFOLDERS counted (and neither did either of my two friends who use Plex for video media). Wow. Thank you!
OK, we’ll have a re-do (is it an accident/coincidence that 1/3 of my media worked from there?). I have another related question, shall I start a new thread? It has to do with sharing the file locations of the individual audio tracks with another piece of software (Jriver Media Center).
@ChuckPa is going to have to update the warning text 
There’s only so many characters I can use in the file name due to SMB name mangling.
I would like to first and foremost THANK YOU all for responding and helping. I’m encouraged. But - as I alluded to - I have a question about TWO SEPARATE software packages using the SAME set of music files.
If, in fact, I can store my music files anywhere (except for the /volume1/PlexMediaServer/) location, is it safe to point a completely different program to the same files? This would be eminently desirable for me, if true.
The ideal path would be: /volume1/bytor/music/SongVault
That might work fine but it depends on what those apps are doing. For example if the non-Plex app renames or moves a file, then Plex will lose track of the file until a rescan.
I do this, but my music library is read-only as far as my music apps go, so the apps cannot make dueling changes. I only make organization and tagging changes myself, with special tools, and when I make changes I tell any app that looks at those files to do a rescan.
If you would like to use the bytor shared folder for your music, that’s fine.
Plex only needs read permission so you can set it up and share however you like.
You need only give PlexMediaServer ‘read-only’ permission to all the files and folders there.
BanzaiInstitute is correct in that PMS might loose track of the media unless you add multiple locations to the library definition
Hi ChuckPa, and Happy New Year! I wanted to thank you again for your help in getting my library straight. It seems that things worked reasonably well (I think), now that I’ve pointed Plex to my shared folder.
But I’m still running into the same issue: Plex has not imported all of my music. For instance, if I pick an Artist that I have 11 albums of, it only shows 4 albums of material. How do I know? Because my Jriver software - reading from the same NAS music files - can read and play all 11 albums, but Plex only shows 4 of those albums.
Perhaps if I give some more details about how the music is stored, you may be able to tell me what’s wrong?
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