Tag information of music files, Chinese display garbled code

Server Version#: 1.25.5.5492
Player Version#: Plex for Mac 1.40.1.2823-6f60f3a7

Problem description

  • Write tag information to any music file Whether using “UTF-8” or “utf-16”, the Chinese recognized by plex is garbled .
  • Excuse me, how can I make plex correctly recognize the Chinese of music tag? Thanks for your help .

Use Mp3tag to write music tag

Plex identifies the Chinese of music tag as garbled code

Ask for help .

Can someone help solve the problem that plex reads the music file tag and displays the garbled code in Chinese? thank you

Ask for help .

help…

help…

help…

Is it possible you can give me a sample file I can test with

The forum can only upload pictures, not attachments, so it uses the external chain . Thanks for your help @BigWheel

https://sjqn.myqnapcloud.com:7001/share.cgi?ssid=8cf8165b41f448f7b329e2d9767e85b7

Excuse me, Did you find the reason? thank you @BigWheel

Did you find any problems? thank you

Still looking into it but it seem to be only an issue with .WAV files. MP3 files seem fine.

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I hope it can be solved quickly. Chinese is full of garbled codes. It’s too painful. thank you

Excuse me, Is there any progress on this issue? thank you

It is a work in progress. I’m sorry I don’t have any ETA

Excuse me, Is there any progress on this issue? thank you

Ups, and sorry…

Wav files will not support embedded tags, since we use FFMPEG to analyze the file, and that currently doesn’t support it :frowning:

Hello, please use the following wav file for testing. Plex supports wav embedded tags and needs to solve the problem of garbled Chinese display. thank you
test.wav.zip (1.3 MB)

help….

We rely on FFmpeg (mainly) for reading embedded metadata. As far as I can tell, it doesn’t handle these WAV files very well.

You can run ffprobe on the files which exhibits the same behaviour:

ffprobe test.wav

....

[wav @ 0x55f2e00a4ac0] Discarding ID3 tags because more suitable tags were found.
Input #0, wav, from 'test.wav':
  Metadata:
    album           : Test
    artist          : M2M
    title           : Test Music ��������
  Duration: 00:00:17.91, bitrate: 705 kb/s
  Stream #0:0: Audio: pcm_s16le ([1][0][0][0] / 0x0001), 22050 Hz, 2 channels, s16, 705 kb/s

I’m adding this to our issue board but it’s not something that’s going to get looked at any time soon as it’s a very small amount of users this affects and it’s also an issue residing in a 3rd party library (not within Plex itself).

I would always recommend avoid using WAV files for personal music libraries where you can and use FLAC, or similar lossless formats instead which have much better metadata tagging support.

3 Likes