Tags not updating in any library

General Discussions
1

PMS version: 1.2.2.2857
OS: Windows 10

Yesterday I added a new library from a networked drive. I noticed I couldn’t add anything in that library to collections, then I tried changing other metadata in the “Tags” section of the edit dialog and none of those worked. I then tried the same thing on my existing libraries (not on networked drives), and get the same result (this was working earlier yesterday). Editing values in the “General” section does work. Looking at the logs when I try to edit tags I see:

DEBUG - Request: [192.168.29.128:54298 (Subnet)] PUT /library/sections/1/all?type=1&id=26450&collection=Test%20Collection&collection.locked=1 (6 live) TLS GZIP Signed-in Token (mistame) DEBUG - No items were found in the request filter, nothing updated. DEBUG - Completed: [192.168.29.128:54298] 200 PUT /library/sections/1/all?type=1&id=26450&collection=Test%20Collection&collection.locked=1 (6 live) TLS GZIP 6ms 231 bytes

Updating a value (successfully) in the General tab produces:

DEBUG - Request: [192.168.29.128:54619 (Subnet)] PUT /library/sections/1/all?type=1&id=26450&originalTitle.value=test%20title&originalTitle.locked=1 (6 live) TLS GZIP Signed-in Token (mistame) DEBUG - Encoding user fields for ID 26450 as preface to save. DEBUG - Updating metadata item (save) (zzz) with ID 26450 DEBUG - Completed: [192.168.29.128:54619] 200 PUT /library/sections/1/all?type=1&id=26450&originalTitle.value=test%20title&originalTitle.locked=1 (6 live) TLS GZIP 16ms 231 bytes

I’ve tried restarting the server, the computer, emptying the trash, and deleting the library I added that may have caused this behavior, but I’m not sure how to interpret the message “No items were found in the request filter, nothing updated”. Any devs (or anyone else) have any clues?

2

After doing some more testing, tag editing appears to work via the web app when loading it from 127.0.0.1 but not through app.plex.tv. Though I’m still thoroughly confused as to why editing “general” metadata works from app.plex.tv but not tags.

3

Yeah, someone reported this in the Plex Web forum yesterday. I can reproduce the problem as well.

What is the Plex Web version when you go to 127.0.0.1?

4

@beckfield said:
What is the Plex Web version when you go to 127.0.0.1?

The version # for the local web interface is 2.9.3. Good to know I’m not alone!

5

I have exactly the same problem on 3 machines, windows 10, Mac, and Synology diskstation all running up to date Plex servers. The only way I can edit Tags is to log into one Plex server from another Plex server using Safari then I can edit tags. Never had this problem before. Hope someone can come up with a solution.

6

It looks like they fixed it via the app.plex.tv interface which is now running a new version. Seems like it’ll be soonish that they make it available via a local server update.