Ok new question…when I go to change the Settings/Web Interface I make a few changes and go to save my changes. It tells me it has to reload, which is fine, but when it comes back up its like it reloaded with a clean system. None of my changes are saved. Is this normal or am I doing something wrong?
See the Tautulli wiki regarding Linux and file permissions and setting user rights.
You can probably look in your Tautulli logs (if it’s even able to save them) and see permission denied during write errors when trying to create / edit the configs (and maybe logs)
Ahhh makes sense…sorry for the newbie question.
Maybe you can assist with some config changes. I have set HTTPS on, which works fine. I also enabled Create Self-signed certificate, and in this section are the HTTPS Domains and IPs. Localhost is set by default. I use an internal domain that is not broadcast out to the public. Should I enter it in the domain section? Second would it be advisable to enter the real IP of the Tautulli server in the IPs section?
You enter whatever you will be using in your browser’s address bar.
Ok…I have decided to put Tautulli on my Synology NAS. All good there. I can access Tautulli, but when I try to verify the Plex IP it tells me it cannot find it. Funny thing is that the PMS is sitting on the same Synology NAS as Tautulli. What am I doing wrong? I checked the FAQ but did not see anything that explained it.
Hi, Sorry, can i get unbanned from the Tautulli server, i forget why i’m even banned as it has been so long, my username is Fma965#2743
Ahh yes, I remember that now, i was going through some stuff and took it out on the discord, However it’s been 15 months no wonder i didn’t remember it.
@shark2k Your screenshot shows Family Guys - S10E03, but your activity XML is for S10E02, and your media info XML is for S10E03.
@SwiftPanda16 Sorry about that. Doing too many things at once I guess.
When I see it happen again and I can focus only on that I’ll pull new data for you and post the links here.
OK, so I re-read your previous post and I’m including the media info XML for S10E02 so hopefully that will help.
I’m also adding another set of the required info (in case you need it) that is hopefully correct.
It happened while somebody was streaming Secret Life of Pets 2 from me.
Correct Family Guy S10E02 media info XML:
https://gist.github.com/shark2k/e5b56bdeed2f177782466e2ba25cbae8
Tautulli logs for Secret Life of Pets 2
https://gist.github.com/shark2k/ca911a9a2eda8eb38e3a9e15730f4912
Activity XML:
https://gist.github.com/shark2k/ee75374f84fba51fd49770d2079ca578
Stream Info:
https://gist.github.com/shark2k/35accee59d7ad5ec4e5fb072cc52dcfc
Secret Life of Pets 2 media info XML:
https://gist.github.com/shark2k/f5186dd32028def710ef6701758927e0
Hopefully everything is correct this time.
-Shark2k
Hi,
Updated Tautulli manually to 2.1.33 - still says there is no Update available
Log says:
| 2019-09-18 01:33:00 | INFO | Tautulli is up to date |
|---|---|---|
| 2019-09-18 01:33:00 | INFO | Cannot compare versions. Are you running a local development version? |
| 2019-09-18 01:32:59 | DEBUG | Requesting URL via GET method: https://api.github.com/repos/Tautulli/Tautulli/compare/08714436c3a7665abeb621b9fe52cc8b779c5473...None |
| 2019-09-18 01:32:59 | INFO | Comparing currently installed version with latest GitHub version |
| — | — | — |
| 2019-09-18 01:32:59 | DEBUG | Latest version is 08714436c3a7665abeb621b9fe52cc8b779c5473 |
Tautulli hasn’t been ale to connect for a few days. Can’t seem why. The server is found but the websocket is having problems, I think. Logs attachedtautulli (2).log (1.9 MB)
Please upload your logs to gist.
Hey, Dont know exactly when my problem started. Maybe since I changed my hardware. The problem is that I dont get any email notifications when,for example,a movie starts playing.
But,when pushing the "test email " button in notification agent,it works perfectly fine.
Somebody can help me here please.
Greetings
Nick
No logs = No help.
Hey,
Sorry for that. Here are my logs in 7zip. Hope that helps.
Thank you.
Desktop.zip (2,3 KB)
Not the proper way to provide logs. Please read the wiki page.
I am sorry for the inconvenience.
Nick
Already answered in the FAQ.
Thank you very much!!! 
It is working again!
