TerraMaster - Media server upgrade

Hi,
I’m using the TOS 3.0.32 version of the OS on a TerraMaster F2-220 .
Over the last 8 months, each time I ‘upgrade/update’ Plex Media Server using the ‘Update’ button in the application page in TOS, I lose all my Plex configuration settings and need to configure the entire plex system, folders and libraries and redownload all the meta data from the internet after an update. Very frustrating.

Is there an option to backup my config settings etc, so plex just ‘upgrades’ the existing version?

thanks

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Any ideas are greatly appreciated.

Shouldn’t happen…but what OS is TerraMaster using? Never heard of that brand. Is it a linux variant? Which one? Plex doesn’t release a “TerraMaster” OS version. They do have a few flavors of Linux and other OS’s they release. None of them traditionally overwrite your settings when you upgrade in place. If TerraMaster is using one of the default Plex authored installers, it should be fine…but I have no idea if they’re doing something themselves to the files and putting it in their own container or something that may be an issue?

I have the TOS OS on my NAS v3.1.03 TerraMAster (http://www.terra-master.com/) . This is provided by the manufacturer and the plex application is installed from their ‘app store’ published within the TOS Application area. It says that Version:1.12.1.4885 of Plex Media Server is available to install via the ‘Update’ button. the update is automated. I’ll try it again and see what happens…

The latest version seems to upgrade and not overwrite my files!!! I’ll wait for the next upgrade (usually around 2 months) to confirm.

Mine did the same today, my first update and I lost all configuration settings.
Did you find a solution? I have a Terra Master F2-210

Kind regards

First, sorry for my bad English…

  1. Give read/write permission to “allusers” group in all of your Media folders, and also in the “appdata” folder.

  2. Update Plex Server app, reboot the NAS, and reboot the Plex Server App.

With this solution, I’ve never had to rescan again.

Enjoy!

Note: Tested on my Terramaster F4-421 (TOS 4.0.17)

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