hello, so i don’t know if i doing something wrong but i’m starting to get stressed out with my movies. I will put them in an order that i choose but every time the program scans everything or updates it changes it all back. Many times i loose TAGS and pictures I’ve uploaded. I made sure to lock everything i do but it never helps… what am i doing wrong??? Other than this problem i am in love with this interface.
Just to confirm: when you say you’ve locked things… you mean the little lock icon next to each field is activated (=highlighted in orange)?
I always double check after I save because it doesn’t always save the change. Sometimes I will reopen it and the lock will not be highlighted and would lose my change the next time it scanned.
I’ve had the same issue, I just change one field at a time, save changes, edit, change something else. But when locked they never reverted afterward.
The #1 reason for this happening is your files are unable to be matched, remain unmatched, or are forced unmatched when Plex prefers the bogus embedded title field in an MP4/M4V file - over a correct and proper file name - if you have any of those.
Plex scans the library, finds or creates unmatched items, goes looking for them, blowing all your edits. Yea, that lock does nothing 'cause Plex is hell bent to get that item matched. Read on.
If the item can’t be matched at all - home movies, etc:
Fix Match/Search Options/Agent Dropdown/Personal Media
Select the only item in the list - yours - and from that moment on Plex won’t try to match it again. You can edit safely.
If you have crappy file names - fix your file names and get a match. Or Fix Match.
If you have MP4/M4V files - Do the LMA Hack:
That will stop Plex from peering inside your MP4/M4V files to make your life miserable. Combine that with some decent file names and all is well.
Battle Plex over a file name - and you get what you get.
This is the issue on my server, regardless of file type. In my case, it’s mkv files. I’ve been fighting with the server for years now and have resorted to going through the poster choosing process as a sort of therapy when my OCD is acting up. I used to get angry but now it’s just a habitual and hopeless practice of renaming, rechoosing, relocking, reediting, resaving, and now have an entire section of bookmarks in imdb to refer to the original order of series. It’s really an exercise in futility but I can’t stop myself from trying to change them back. I really wish the lock would stay locked. I would even be satisfied if the lock would at least just stay highlighted at this point.
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