The new version of plex cannot play H265 media on Chromebook and some lower version Android devices

Plex Players Mobile Devices
1

Server Version#:1.41.6.9685
Player Version#:2025.16.0
1380158513081.zip (18.7 KB)

05-17 09:10:54.376  w: [Capabilities] Hardware decoder for HEVC is unable to support main 10 (150.0).
05-17 09:10:54.377  i: [Capabilities] Queried hardware video hevc; not supported.
05-17 09:10:54.378  i: [CodecsOnDemand] Software decoder for hevc available and ready for use.
05-17 09:10:54.417  i: [Capabilities] Queried audio eac3; not supported.
05-17 09:10:56.071  w: [CodecsOnDemand] Failed to find codec for android-aarch64-nano (3e1b2b0-7140fd4165b3ad5e2795ecac).
05-17 09:10:56.198  i: [Capabilities] Queried audio eac3; not supported.
05-17 09:10:57.800  w: [CodecsOnDemand] Failed to find codec for android-aarch64-nano (3e1b2b0-7140fd4165b3ad5e2795ecac).
05-17 09:10:57.828  i: [Capabilities] Queried audio eac3; not supported.
05-17 09:10:59.433  w: [CodecsOnDemand] Failed to find codec for android-aarch64-nano (3e1b2b0-7140fd4165b3ad5e2795ecac).
05-17 09:10:59.499  w: [Capabilities] Decoder not found for; Format(null, null, null, video/hevc, HEVC, 24444, null, [3840, 2068, 23.976, null], [-1, -1])
05-17 09:10:59.500  w: [Capabilities] Hardware decoder for HEVC is unable to support main 10 (150.0).
05-17 09:10:59.501  i: [Capabilities] Queried hardware video hevc; not supported.
05-17 09:10:59.502  i: [CodecsOnDemand] Software decoder for hevc available and ready for use.
05-17 09:10:59.637  i: [KeyHandler] Unsubscribed from key events, 0 listeners still active.
05-17 09:10:59.638  i: [KeyHandler] Subscribed to key events, 1 listeners currently active.
05-17 09:11:01.268  i: [KeyHandler] Unsubscribed from key events, 0 listeners still active.
05-17 09:11:01.279  i: [KeyHandler] Subscribed to key events, 1 listeners currently active.
05-17 09:11:02.716  i: [KeyHandler] Unsubscribed from key events, 0 listeners still active.
05-17 09:11:02.996  i: [VideoViewManager] View has been destroyed, releasing engine.
05-17 09:11:02.996  i: [ExoPlayerEngine] Releasing ExoPlayer.
2

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