The old plex is dead

Others are seeing the dawn of Plex or want to sue them.

“dawn” is metaphorically a positive thing; it means the sun is about to rise :laughing:

There are other alternatives, right? When Plex becomes unbearable, I’ll move on to something else, it’s pretty simple.

I only shared that for me Plex 100% works and hopefully for the people who say “Plex is broken for me” maybe I can help them by offering alternative solutions. Because if I was in their shoes and something didn’t work, I would like to know that other users are not having the same issues, so maybe I should look at my own setup to get it working properly. That’s not spamming or complaining about other people, just offering a different solution.

Nobody got features removed! The main app just got split into 3 dedicated apps! The main app has been redesigned for strictly Movies and TV. Just like every other movie and TV app. Can you watch movies on Tidal or Spotify? Or Listen to music albums on Netflix or Hulu? No you can’t.

Yet here you are telling me to stop telling other people they should stop complaining, a bit hypocritical no? And obviously my setup works and is 100% functional and so can everyone else’s. But each user has to do the work to ensure Plex runs smoothly for them. Something certain users are not willing to do because they rather complain and sue Plex for redesigning an app :joy:

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Yes.

This is how civilized people speak. You can voice your concerns for features not working properly or ones that are missing, without becoming belligerent towards a company. The app is not perfect and probably a 3 out of 5 at the moment for me as well, but to degrade the devs and request they be fired for redesigning an app, and calling for a company to be sued for a creative decision? That’s the kind of world I want to see go away completely. People must do better than that!!

Okay, here you’re crossing the line.
You are not their teacher.
You will have the final say since you earned a first row seat at my ignore list with this.

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Are you not seeing the irony here? @MrFancyPants1999 can’t say he thinks people should act differently but it’s fine for other people to say Plex should? Or for you to say he should?

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When you factor in the feature gaps across the platforms and the fact that the photos app doesn’t work at all for a lot of people, many have absolutely lost the ability to do things they had been doing before.

I am normally the first person to encourage calm and add rude people to my block list, but it is also true that things are messed up right now, and the company is not communicating well.

Edit to add:

This seems like a good time to share a funny story from a past job.

I was a product manager at a fairly incompetent dotcom company way back in the day. I was working on a personal home page product, and coordinating with a developer who was adding a specific feature for me.

The dev team at this place wasn’t great. When we got new builds they were often screwed up. Really screwed up. My frustrated boss at the time would just yell out from his desk, “Broken. BROKEN!!” as he checked out the new builds.

Anyway my dev tells me to check out the new build, and I do, and the new feature literally doesn’t work at all. It’s not subtle, it’s not an edge case, it’s not a matter of polish, it’s not my cookies or cache to blame, THE THING DOESN’T WORK AT ALL.

I point this out to the dev, and he tells me, “it works perfectly, that’s just a bug.”

It’s a miracle that the company went anywhe-- Oh, wait. It actually went out of business because it couldn’t ship working products efficiently enough.

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Wouldn’t be surprised if he turned out to be the idiotic exec who decided to roll out all this unwanted nonsense and that’s why he’s so butthurt in here.

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From what I understand the Photo app is still in the early stages of beta, right?

They could call it pre-pre-pre-alpha-danger-do-not-use-totally-not-good and it would still be a bad move because it doesn’t freaking work for many of us, yet it is our only option.

According to Appbrain it hasn’t been updated in EIGHT MONTHS.

I’m not going to freak out and threaten a lawsuit like a lot of goofballs around here, but I am also going to point out when Plex is not meeting a reasonable quality standard.

We were told that the reward for the current upheaval was increased development speed. Well… Let’s see it. Get the basics working on all platforms, please.

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Okay coz last time I heard them announce it, they said that it’s still in the very early stages. Honestly, don’t know why development is taking so long. It’s just a photo viewer.

Thanks a lot for the advice! I’ll give it a try.

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Well when you let go of a bunch of employees, and then the remaining staff is stuck reinventing the wheel that is your primary client app, it will tend to impact the time they have to work on other projects.

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Edit: After seeing more of this guy’s posts I don’t think I was on the right path on this one. Still confident it’s happening. Just not as confident that it’s this particular poster. Leaving my original post up unaltered.

I wouldn’t doubt it. He has enough hours in a day to get in these arguments consistently. Could be an exec that thinks posting on a forum counts as 40 hours of work.

Plus he’s wholly convinced that features exist that actually don’t. Definitely comes off like the modern exec who doesn’t actually use their product, only talks about what they think their product is.

Probably patting himself on the back for doing free PR to defend the development team. The dev team which was very clearly not given time or resources to produce anything more than the MVP. But hey it checked all the boxes to hit that deadlined metric for a sweet bonus.

Also it’ll look really good optics wise when they lay off their staff and can point to this saying, “See! I was there defending you guys. I care!”

Or it could just be some totally random guy who really likes spending his time on a very specific forum for a niche product for some reason.

Coin flip.

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What’s crazy is how seemingly grown adults are on the internet day after day complaining like children on a forum.

Who are you talking about, specifically? I think you’re confused and trying to falsely equate two different things. There are multiple new people (like myself) who are coming to the forums to complain and then responding to the replies on those posts, and then there’s you who seeks out every complaint on this forum so you downplay their issues and gaslight them. Are you able to comprehend the difference between those two things?

Emby and Jellyfin exist so by all means if you are unhappy, switch over.

Cool non-argument. But to your point - many already are. Doesn’t mean they can’t also complain about Plex. What’s your issue there, exactly? You don’t like that people have opinions about things?

Plex has every right to try to monetize and stay profitable.

Another non-argumnet. NO ONE ever claimed that they can’t, or shouldn’t.

My $75 lifetime pass purchase from over a decade ago contributes absolutely nothing to Plex currently, but they are still honoring it and not removing any functionality that I paid for.

You’re gaslighting with this blatant lie. The new update literally removed functionality. Who do you think you’re fooling?

And in fact when I paid for it back then it had way less features.

If they locked lifetime pass users into some base version that didn’t need to be updated aside from breaking security updates, and kept all of these useless monetization “features” that most users didn’t ask for and don’t want, there would be no issue whatsoever.

But they don’t want to do that, because part of their entire monetization strategy is to try and get ad revenue from lifetime pass members, so they continue to push out invasive features while breaking existing ones, all so they can try and squeeze their customers for everything that they can. I’m sure even someone like you can understand that.

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Goodbye Plex, hello Jellyfin + Infuse. With the free Jellyfin and an annual Infuse subscription, I get much more than I ever got from Plex, and even just looking at the cost, it still works out better. It’s true that I had to make a small adjustment because Plex is smarter than the other programs, but not by enough to justify paying more for fewer features.

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It seems Plex + Infuse will continue to work also and not be restricted by the remote streaming limitation with the new Plex Pass change. So even if you don’t have a Plex Pass you can still remote stream with Infuse it seems.

I’m on my 5th restart of the IOS app this morning because I dared to try to open one of my playlist, the gall of me, I tell ya, how dare I expect something that worked fine before, that I paid for, to actually work when I want it to. It makes me such a childish person to expect a company to maintain the functionality of a service that I paid for and to not take features away or make them unusable.

Btw, as I typed this out, I had to do 2 more restarts of the app, after 7 times I finally was able to get my playlist to open, not play mind you, that another 5-7 restarts.

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Not seeing that behavior on mine running iOS 17.6.1 iPhone 14 Pro Max on the latest Plex update. Was able to browse, scroll and play all my playlist. Also Shuffle Playlist works as well.

Probably helpful to send Plex devs your crash logs in the feedback forum as well so they can see what may be happening.

Edit: could be something server side as well so this thread may be helpful Lack of support for IPv6 servers - #16 by dvllio

I don’t mean to come off as a dick, but you keep defending all of this and claiming that things are working for you that aren’t working for others and then showing pictures, from the pictures you’re sending, I have to say, get on my level before you start talking about the problems I’m having.

Once again, I’m not trying to be a dick, but, you have 2 libraries it seems, one for films one for tv, I have close to 100 different libraries with not a single library containing less than 10 items. You show a picture of a 29 item playlist when I’m talking about a playlist that is a week or two weeks long. I’m talking about 100s of TB of data this system used to be able to handle effortlessly with multiple users at once and you’re talking about an external HD hooked up to an old pc in the corner. My problems and your problems are not the same, I put the system through its paces and it handled perfectly well before, I never had a problem, now all the sudden it is complete trash, but you insist that your being able to do a fraction of what I could do last month is a win for the company? Come on.

And no, I won’t help them with ■■■■, they can reinstate what I paid for and they broke.

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Yes and within those 2 libraries are various playlist and collections that are all working here (some large and some smaller). I have about 1,400 films currently in that single library.

No I built my own raid setup and I’m at 148TB at the moment with about 10TB of free space split across mainly Films and TV but also Music and Audiobooks. My entire family of 5 are using my server all day every day. I just have 1 library for each media type instead of creating 100 different movie libraries as I don’t see the point as within Plex you can sort by genre collections playlist etc but do what works for you.

I said nothing about the app being a win for the company. BTW I just tried playing a playlist that is 2 months 3 weeks long run time and that also works here. I was only relaying that somewhere you may be running into an issue. Could be the app, could be your server, could be iOS who knows that’s why I said send devs your crash logs but all good you do you mate.

Cheers!

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