The PMS will no longer find my media

Plex Media Server
1

My Plex Media Server is no longer discovering my media.

The error I found in the log is “ERROR - MyPlex: Error 401 requesting JSON from: https://plex.tv/api/v2/server/users/features”

At the endpoint https://plex.tv/api/v2/server/users/features, I get the error “{“errors”:[{“code”:1001,“message”:“User could not be authenticated”,“status”:401}]}”

I have tried the following:

  1. Downloading the latest PMS server
  2. Uninstalling, rebooting, and reinstalling
  3. Changing my password
2

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